Technical Lead, Patient Support Solutions jobs in United States
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UCB · 2 weeks ago

Technical Lead, Patient Support Solutions

UCB is a global biopharmaceutical company, focusing on neurology and immunology. They are looking for a Technical Lead, Patient Support Solutions to lead projects and manage technical support resources to enhance patient support programs.

BiotechnologyHealth CarePharmaceutical
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H1B Sponsor Likelynote

Responsibilities

Possesses the ability to analyze, manage, implement, train end-users, and support technical systems and associated business processes
Assists with technology specifications and implementation plans
Provides technical and business analyst expertise involving the design, development, construction and on-going support of systems, processes, integrations, or methods
Provide technical support in the deployment of purchased application as well as overseeing system design, development, implementation, and maintenance of internally developed applications. Involved in defining, managing, and supporting interfaces between multiple vendors and systems
Provides strategic business analyst expertise of systems, processes, or methods
Responsible for delivering attainment of project plans, milestones, deliverables, and financial targets for assigned projects and programs
Engage with key stakeholders to develop trusted relationships
Serve as the IT SME for U.S. Patient Support Programs. Maintain awareness of industry trends, identify opportunities for business process and technology improvements and value creation
Support the evaluation, selection, and management of vendors and partners

Qualification

Systems life cycle managementPatient Support ProgramsProject management methodologyComputerized System ValidationHIPAA complianceLife sciences technology systemsTechnical supportStakeholder engagementBusiness process improvement

Required

Bachelors Degree
7+ years' experience in full systems life cycle management and deployment experience
4+ years of experience in the pharmaceutical or healthcare industry related to Patient Support/Experience Programs (Data aggregators, co-pay and reimbursement partners, specialty pharmacies and third-party data sources, etc.)

Preferred

Experience in the support of computerized System Validation, part 11 compliance
Experience with technology systems to support commercial/go-to-market teams in the life sciences industry
Strong understanding of HIPAA requirements (Data Security, Encryption, storage, handling, etc) and associated system impacts
Thorough understanding of project management methodology and system development lifecycle principles, validation & qualification

Company

At UCB, we believe everyone deserves to live the best life they can - as free as possible from the challenges and uncertainty of disease.

H1B Sponsorship

UCB has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (7)
2023 (3)
2022 (4)
2021 (4)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
$201.75M
Key Investors
Financière de Tubize SAPaul Capital
2022-05-23Post Ipo Equity· $100.96M
2015-05-13Post Ipo Equity· $0.79M
2009-12-22Post Ipo Equity· $100M

Leadership Team

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Jean-Christophe Tellier
CEO
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Stefanos Grammatikos
Senior Vice President - Head of CMC Development Sciences
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Company data provided by crunchbase