Komodo Health · 2 days ago
Account Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$140K/yr - $170K/yr
8+ years expKomodo Health is on a mission to reduce the global burden of disease by leveraging data. They are seeking a Principal Account Manager who will be responsible for ensuring customer renewals and driving growth through upselling services and products.
Health CareInformation TechnologyPredictive AnalyticsSoftware
Responsibilities
Provide strategic support and guidance on key deliverables and customer requests for existing business
Manage engagement scope (and investment requests) and contracting for managed services for existing business and renewals
Collaborate with Customer Enablement, Product, and Analytics teams to ensure customers’ objectives for the Komodo partnership are met and value/ROI is documented
Communicate / evangelize the value delivered and ROI for renewals and existing business
Prepare for and lead QBRs
Proactively educate stakeholders on new services and product features in coordination with the AVP
Ensure organizational support and secure budget for contractual renewal of existing business
Engage regularly with buyers / key decision makers for existing business
Develop all renewal/expansion collateral
Identify other upsell opportunities (additional TAs, additional products, additional data, etc.) and share with AVPs
Qualification
Required
8+ years overall working experience in the biopharma or adjacent health technology industry, with 5+ years in a client facing role as a consultant or life sciences data/software/service provider
Prior experience in sales or delivery of data/software/consulting services with penetration into multiple customer groups and analytics engagements, experience selling, deploying or servicing cloud-based SaaS product offerings to Life Sciences customers
Effective communication and storytelling skills, and the ability to successfully communicate with a variety of levels within a biopharma organization
Data analysis skills, with a strong interest and passion for leveraging data to generate unique intelligence and insights for competitive advantage
Impeccable project management skills and the ability to influence without authority
A track record of consistently meeting or exceeding department goals and/or customer satisfaction with comfort with providing recommendations and solutions based on rigorous research and analysis underpinned by deep expertise and thought leadership
Demonstrated ability to work with and manage relationships with customers and partners at a senior management and director level (Bonus if you have done this with C-Suite level executives)
Extensive experience with structuring client deliverables in PowerPoint/G-Slides, Word, Excel including an expert ability to 'tell the story' with supporting analysis in a clear and effective manner
Benefits
Comprehensive health, dental, and vision insurance
Flexible time off and holidays
401(k) with company match
Disability insurance
Life insurance
Leaves of absence in accordance with applicable state and local laws and regulations and company policy
Medical, dental and vision coverage
Broad range of supplemental benefits including 401k Retirement Plan
Prepaid legal assistance
Paid time off for vacation, sickness, holiday, and bereavement
100% company-paid life insurance
Long-term disability insurance
Company
Komodo Health
Komodo Health is an IT firm that specializes in data engineering, life sciences, artificial intelligence, and machine intelligence services.
501-1000 employees
H1B Sponsorship
Komodo Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (17)
2023 (13)
2022 (24)
2021 (21)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$514MKey Investors
CoatueTiger Global ManagementAndreessen Horowitz
2022-12-13Series Unknown· $200M
2021-03-22Series E· $220M
2021-01-11Series D· $44M
Leadership Team
Miles Ennis
Chief Operating Officer (COO)
Adam Tong
Head of Corporate Development and Strategy
Recent News
2026-01-16
2026-01-12
Company data provided by crunchbase