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CELINE · 1 day ago

Senior Client Advisor - Valley Fair

Santa Clara, CA

Full-time

Onsite

Mid, Senior Level

$22/hr - $26/hr

3+ years exp

CELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group. They are seeking a Senior Client Advisor who will act as a brand ambassador, ensuring exceptional client experiences and supporting store management in fostering a client-centric environment.

ApparelManufacturingTextiles

Responsibilities

Achieve individual and team objectives, be accountable for sales results, and support the team in their sales

Welcome every Client and enhance their experience, advise Clients across the brand and all product categories

Demonstrate sales leadership and advanced clienteling skills, using the different tools available to develop existing and recruit new Clients and build long term Client relationships

Develop the highest standards of brand and product knowledge

Perform as a team-player, participate in all activities contributing to the overall objectives of the store

Respect CELINE brand standards in terms of grooming and behavior

Assist Management in daily operations: floor management, stock operations, and opening/closing duties

Support the Store Manager in developing the team through mentoring and/or buddy system as well as the integration of newcomers

Demonstrate a detailed understanding of the company’s policies and provide support to other Client Advisors when needed

Depending on specific store needs, additional responsibilities could include stock and store operations, visual merchandising, after-sales

Qualification

Sales leadershipClienteling skillsRetail experienceProduct knowledgeSocial perceptivenessAction orientedClient service orientationPassion for luxuryForeign languagesCommunicationProblem-solvingFlexible scheduleTeam player