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Progressive Machine and Design · 1 month ago

CNC Manufacturing Sales Engineer

United States

Full-time

Remote

Senior Level, Lead/Staff

$90K/yr - $90K/yr

10+ years exp

Progressive Machine and Design is a company focused on CNC manufacturing solutions. The CNC Manufacturing Sales Engineer is responsible for managing and expanding the customer base while ensuring compliance with ISO 9001 standards and exploring opportunities across various industries.

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Responsibilities

Manage and expand GPS’s existing customer base

Actively pursue new opportunities within each division (GPS & PMD) for low, mid and high-volume CNC manufactured components

Maintain contact with customers to ensure overall satisfaction while actively searching for new opportunities withing the medical, industrial, packaging and aerospace industries

Prepare and present quotes to customers

Assist in the costing of quoted product with pertinent data including fabrication estimates, QA lead-times, etc

Supports management in customer satisfaction through the effective application of the QMS system, including processes for & the assurance of adherence to customer and statutory & regulatory requirements

Collaborate with all departments within GPS and interact with each customer, consultants, and vendors as related to the ISO 9001 QMS needs

Create, update, and control of documented quote information

Manage documenting and retaining records for: Document control & revisions of each Quote Understand and identify Risks & Opportunities; Resources needed. Customer satisfaction & support; Post-delivery activity. Customer communication of product requirement. Customer scorecard reviews (Quarterly / As Required) Review and provide trend analysis metrics for quote activities Assist in supporting contract review

Collaborate with Fabrication and QA departments regarding revisions, updates, changes, or any other customer related activities that may affect overall requirements

Validate completion of customer document requests for each order with the support of Fabrication and QA

Other duties as assigned

Qualification

CNC ManufacturingISO 9001AS9100Analytical methodsCustomer communicationMulti-taskingMicrosoft OfficeVerbal communicationWritten communicationDetail orientedSelf-starter

Required

10 or more years of experience in a manufacturing environment, preferably with CNC / Machining

Experience with the manufacturing side of ISO 9001, AS9100 (Aero), Medical and Packaging standards

Working knowledge of a manufacturing facility in an ISO 9001, AS9100, ISO 13485 or comparable standard

Knowledge of ISO 9001-2015, Aerospace and GD & T requirements

Proven ability to think outside the box and develop innovative solutions to complex Customer requests

Strong understanding of analytical methods and manufacturing practices

Ability to make a significant positive contribution and impact of our organization and our customers

Ability to manage a diverse customer base and search for new opportunities

Excellent verbal and written communication skills

Ability to effectively speak to the capabilities, capacity and strengths of our organization

Ability to work together with other departments and all levels of management

Detail oriented

Gathers and analyzes information skillfully and accurately

Ability to multi-task and prioritize

Self-starter and solutions minded

Proficient in Microsoft Office, including Excel, Word, and Outlook

Ability to network and meet onsite / offsite with each customer, along with effectively speaking to the capabilities, capacities and strengths of our organization