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Rubrik · 2 weeks ago

Senior Manager, Training & Enablement (Rubrik University)

Morrisville, NC

Full-time

Onsite

Senior Level, Lead/Staff

$123K/yr - $185K/yr

8+ years exp

Rubrik is a leading company in data protection and AI operations, seeking a Senior Manager, Training & Enablement to lead its global training initiatives through Rubrik University. This role focuses on driving product proficiency and adoption across employees, customers, and partners, while overseeing curriculum management and stakeholder alignment.

Cloud ComputingCloud Data ServicesData ManagementInformation TechnologySecuritySoftware

Responsibilities

Define the strategic roadmap and operational plan for Rubrik University, ensuring all training programs align with company goals for product adoption, revenue growth, and customer satisfaction

Lead, mentor, and develop a high-performing team of trainers and content developers, fostering a culture of continuous improvement and instructional excellence

Collaborate closely with Product Management, Engineering, Marketing, Sales, and Customer Success to ensure training content is accurate, timely, and addresses critical knowledge gaps

Oversee the development, maintenance, and continuous update of all training curricula for both technical and non-technical audiences

Own the delivery model for all training types, including: Internal Employee Training: Onboarding, ongoing upskilling, and advanced certifications for Sales, Support, and technical roles. Customer Training: Public live sessions and customized private training focused on product usage, features, and best practices. Partner Enablement: Certification paths and product knowledge transfer essential for partner sales and technical success

Manage the learning management system (LMS) and all delivery platforms to ensure a world-class user experience

Establish clear, measurable success metrics (e.g., certification rates, time-to-competency, training effectiveness scores, product adoption) for all training initiatives

Track, analyze, and report on training data and ROI to senior leadership, using insights to drive program iterations and resource allocation

Qualification

Corporate training managementTechnical enablementCurriculum developmentLearning Management SystemsPeople managementData managementCloud computingCybersecurity conceptsCommunication skills

Required

Bachelor's degree in a relevant field

8+ years of experience in managing corporate training, technical enablement, or education departments, preferably within a B2B SaaS or enterprise software company

5+ years of direct people management experience, leading a team of trainers or curriculum developers

Proven experience designing and delivering training across various modalities (instructor-led, virtual, eLearning, blended)

Exceptional communication and presentation skills, with the ability to articulate complex technical concepts clearly

Demonstrated ability to influence cross-functional teams and drive strategic projects