Downtown Women's Center · 8 hours ago
Coordinator - Day Center, PT
Downtown Women's Center is looking for a Part-Time Coordinator to support the functions of their Day Center located in Skid Row, Los Angeles. The Coordinator will facilitate basic needs services, ensure a safe environment for participants, and organize enrichment activities that foster engagement and well-being.
Non-profit Organization Management
Responsibilities
Help coordinate daily Day Center operations, including opening and closing procedures, clean-up, implementation and oversight of enrichment activities
Provide direct services to 200+ participants daily, including managing sign-ups for showers, case management and laundry and providing referrals, hygiene products, clothing and food
Ensure a safe and welcoming indoor and outdoor environment: greet guests and visitors, respond to requests, address complaints, intervene in and de-escalate situations, provide support to staff, problem-solve issues in a timely manner, provide crisis intervention when needed and reinforce Day Center guidelines to maintain structure and safety for participants
Ensure in-kind donations are received, stored, and organized following organizational policy; distribute resources directly to participants as appropriate
Assist with outreach to develop new resources as directed
Lead, train and monitor peer leaders, interns and volunteers in the provision of services- assist with identifying and assigning projects and tasks where volunteers and interns can be utilized
Comply with local, state, and federal laws and regulations around confidentiality and mandated reporting
Assist with Day Center tracking and data entry as needed
Assist with meal distribution
Other duties assigned to support the mission of the organization
Qualification
Required
Education in psychology, social work, or a related field preferred
Direct service provision with homeless or high-risk population preferred
Excellent active listening and crisis intervention skills with ability to exercise and model good judgment
Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities and record-keeping
Crisis intervention experience, and familiarity and comfort working with issues related to homelessness, including substance abuse, mental health issues, and histories of trauma
Knowledge of data collection tools to track client progress
Able to solve problems by being resourceful and using creativity
Knowledge of the complex barriers surrounding women's homelessness
Utilize Evidence Based Practices in service delivery such as Trauma-Informed Care, Motivational Interviewing, and Harm Reduction
Ability to be flexible with hours when needed
Ability to work independently and as part of a team
Ability to build and maintain trusting relationships with community stakeholders and health and social service providers
Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) required
Oral and written fluency in English required, Spanish a plus
Excellent active listening and problem-solving skills with ability to exercise and model good judgment
Strong interpersonal, written and oral communication skills; proven ability to communicate with diverse audiences
Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities with effective record keeping
Cultural humility: knowledge of communities that are disproportionately represented in the homeless population (communities of color, LGBTQ+ etc.)
Comply with local, state, and federal laws and regulations around confidentiality and mandated reporting
Professional attitude; team- and service-oriented, friendly, and positive
Valid California Driver's License, active car insurance, and good driving record required
Must be a CA resident and live no more than 80 miles from DWC; must be available for in-person meetings at DWC
Must provide documentation of a negative TB test result within the last twelve months, on first day of hire
Background check required
Being authorized to work in the U.S. is a precondition of employment. DWC does not sponsor employment visas, such as H-1B
Company
Downtown Women's Center
The Downtown Women’s Center (DWC) is the only organization in Los Angeles focused exclusively on serving and empowering women experiencing homelessness and formerly homeless women.