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USC Verdugo Hills Hospital · 1 month ago

Assistant Manager, Regulatory and Patient Safety - Quality Assurance - Full Time 8 Hour Days (Exempt)(Non-Union)

Los Angeles, CA - Health Sciences Campus

Full-time

Onsite

Mid Level

$122K/yr - $201K/yr

4+ years exp

USC Verdugo Hills Hospital is seeking an Assistant Manager for Regulatory and Patient Safety to provide advanced support for the patient safety program and ensure survey readiness for various accreditation agencies. The role involves managing operational activities, facilitating risk assessments, and coordinating multiple projects to improve patient safety and compliance.

Hospital & Health Care

Responsibilities

Manages day-to-day operational and tactical activities of a project

Develops and delivers progress reports, proposals, requirements documentation and presentations

Diagnoses task/procedural change issues and helps to resolve the problem

Proactively manages changes in project scope, identifies any potential crisis or issues and devises contingency plans to mitigate concerns

Leads development of processes and maintenance of survey, including maximizing the information collected during tracers to proactively improve systems and processes and mitigate risks to patient safety, accreditation and compliance

Determines the content of status reports and frequency of delivery; analyzes results of the progress reports and troubleshoot problem areas

Defines project success criteria, communicating that throughout the project team

Reviews deliverables prepared by the project team

Understands how to communicate difficult and sensitive information tactfully

Leads safety event analyses and proactive risk assessments in collaboration with key stakeholders by conducting systematic and thorough assessment, developing and implementing relevant action plans, and evaluating and monitoring for effectiveness

Performs other duties as assigned or requested

Qualification

Patient safety principlesJoint Commission standardsProject managementHealthcare quality certificationStatistical analysisRegulatory complianceMS Office proficiencyTeam management

Required

Bachelor's Degree Health-Related Professions Degree in nursing, healthcare administration, or related field

Minimum of four (4) years of experience in an acute care hospital setting

Minimum of two years of experience in patient safety, risk management, regulatory/accreditation, quality management, performance improvement, and/or management consulting

Strong ability to manage teams of individuals with diverse backgrounds and education/training towards a common objective

Demonstrate skill and sound knowledge of patient safety principles and concepts

Working knowledge of Joint Commission accreditation standards, California Title 22 regulations, and Centers for Medicare and Medicaid Services conditions of participation

Facilitate working sessions with large, cross-functional, multidisciplinary teams

Develop and deliver committee reports

Possess excellent project management skills

Proficiency with MS Office (Including Word, Excel, Outlook, PowerPoint)

Registered Nurse - RN (CA Board of Registered Nursing) California Registered Nursing license

Certified Professional in Healthcare Quality - CPHQ (NAHQ) Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CCPS), or Certified Professional in Healthcare Risk Management (CPHRM) certification within 2 years of hire

Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)