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Educational Federal Credit Union · 3 hours ago

Senior Vice President of Business Services

Miami, FL

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Educational Federal Credit Union is dedicated to providing quality financial services to the South Florida educational community. The Senior Vice President of Business Services will lead the organization’s Business Services function, transforming high-level strategies into actionable roadmaps and overseeing the development of business products and services.

CreditCredit BureauDebit CardsFinancial Services

Responsibilities

Translate organizational strategy into actionable roadmaps for business services

Launch, refine, and expand business products and services—including lending, deposits, treasury management, and payments

Build, mentor, and lead a high-performing team committed to innovation, service excellence, and results. Set clear goals and performance expectations; monitor progress and hold team members accountable for production and portfolio quality

Partner with IT, project management, and other teams to implement systems, tools, and processes that support growth

Collaborate with senior leadership and external partners to align initiatives and ensure seamless integration

Grow both business deposit and lending portfolios with a focus on long-term sustainability and profitability

Oversee credit practices, ensuring strong risk management and compliance while enabling member access to capital

Drive accountability for execution across functions, ensuring progress against key milestones

Foster a culture of collaboration, accountability, and continuous improvement

Serve as the face of the credit union’s business services in the community

Cultivate partnerships, build credibility, and position the credit union as a trusted partner for small businesses

Stay abreast of regulatory changes and industry best practices, trends and regulations related to business products and services

Lead and champion the evolution of technology embedded within the business product and service channels to enhance member experience and develop market strategies for on-going business services expansion

Performs other duties as assigned by management

Qualification

Business services strategyCommercial credit expertisePortfolio managementFinancial analysisCredit union operationsLending regulationsAnalytical skillsMicrosoft Office SuiteProfessionalismExceptional communicationRelationship-buildingCross-functional leadershipIntegrity

Required

Bachelor's degree in Finance or related field

10+ years of progressive experience in business/commercial banking, including five plus years in a senior leadership role

Strong background in commercial credit, portfolio management, and financial analysis, with the ability to balance technical expertise and strategic leadership

Proven track record in business services strategy development, execution, and portfolio growth

Knowledge of credit union operations, lending regulations, and financial products for small business

Exceptional communication, analytical, and relationship-building skills

Demonstrated ability to lead cross-functional teams and manage complex initiatives from concept to execution

Proficient with Microsoft Office Suite software

High degree of professionalism, integrity, and alignment with the credit union's core values

Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned