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Ross Stores, Inc. · 7 hours ago

Manager, HRIS

Dublin, CA

Full-time

Hybrid

Mid, Senior Level

$121K/yr - $199K/yr

3+ years exp

Ross Stores, Inc. is a leading off-price retail chain with a strong track record of success and growth. The HRIS Manager will manage system operations and service delivery for HR systems, lead a team of HRIS professionals, and support the optimization of the UKG Workforce Management environment.

ApparelFashionRetailRetail Technology

Responsibilities

Lead post-go-live support for UKG WFM, with a focus on timekeeping and absence management

Assess and implement system enhancements, configuration updates, and process improvements

Analyze and resolve complex issues in pay rules, schedules, accruals, and time capture processes

Partner with HR, Payroll, and Operations to validate system design against policy and compliance requirements

Create and maintain system documentation, configuration guides, and process workflows

Train and mentor internal HRIS team members on UKG WFM configuration and best practices

Serve as liaison between internal teams, UKG support, and third-party vendors to manage escalations and ensure optimal performance

Lead system implementation projects, including planning, execution, and post-implementation support

Develop and implement timekeeping policies, procedures, and best practices

Configure and enhance UKG systems to meet organizational needs and improve efficiency

Manage system security, including user access controls, multi-factor authentication, and data encryption

Oversee integrations between UKG systems and other HR and payroll platforms

Conduct regular system audits to ensure data integrity and compliance with labor laws and company policies

Generate and analyze timekeeping reports to identify trends and areas for improvement

Lead training initiatives for end-users on timekeeping systems and processes

Manage system upgrades, patches, and new feature implementations

Collaborate with vendors and manage vendor relationships to ensure optimal system performance and support

Track and adhere to compliance requirements Partner with vendors, IT, and HR leadership to identify and mitigate potential risks

Provide leadership, coaching, development, and mentoring for team of analysts

Provide thought leadership on industry and technology trends, competitive benchmarks, and best practices

Effectively translate strategy, goals, and management philosophies into pragmatic and actionable deliverables

Qualification

UKG Workforce ManagementTimekeeping configurationAbsence ManagementHRIS experienceProject managementAnalytical skillsCustomer service skillsCommunication skillsLeadershipTeam collaboration

Required

Bachelor's degree

Minimum of 3 years of prior HRIS experience in a leadership role

5+ years of hands-on UKG WFM configuration experience, with deep expertise in: Timekeeping: work rules, pay rules, schedules, rounding, compliance, and time capture

Absence Management: accruals, leave policies, entitlements, and reporting

Testing and validation within complex organizational structures

Proven history of identifying and implementing timekeeping system enhancements to improve functionality and user experience

Proven analytical and customer service skills

Ability to interact with all levels of internal and external personnel

Ability to exercise discretion with highly confidential information

Ability to lead others by providing expertise, and to manage workload and delegate work to others

Good communication skills, both verbal and written, with all levels of associates