Apply on Employer Site

Huntington National Bank · 2 weeks ago

Consumer Loan Servicing Specialist 3

Columbus, OH

Full-time

Hybrid

Mid Level

3+ years exp

Huntington National Bank is seeking a Consumer Loan Servicing Specialist 3 who will work under minimum supervision in a fast-paced environment. This role involves overseeing daily workflows in cash processing, serving as a subject matter expert, and implementing process improvements.

Asset ManagementFinanceFinancial Services

No H1B

Responsibilities

Loan payoff, payment, NSF reversal, ACH and cash adjustment processing

Handles more complex processing of consumer loan products and services including: account research, reconciliation, quality assurance, reporting, and monetary transactions

Trains new colleagues and cross trains existing colleagues

Completes QC testing for colleagues on team

Responds to internal and external customers via written correspondence

Participates in system upgrades and testing

Completes procedure updated and job aids

Works closely with various levels of management, risk, compliance, and audit

Performs other duties as assigned

Qualification

Mortgage servicing platform (MSP)Financial servicing experienceMortgage regulations knowledgeMicrosoft Office SuitePC skillsMulti-tasking abilityLeadership experienceProblem-solving skillsOrganizational skillsCommunication skills

Required

High school diploma or equivalent

Previous experience in a leadership or team lead role

3 or more years of experience in a financial servicing role

2 or more years of experience with mortgage servicing platform (MSP)

Familiarity with mortgage regulations, compliance, and investor guidelines

Proficiency in Microsoft Office Suite

Preferred

Good written and verbal communication skills

Proven independent problem-solving skills

Good organizational skills

Excellent PC skills including specialized software such as product specific applications a plus

Ability to prioritize and multi-task in a fast-paced environment

Company

Huntington National Bank

Glassdoor3.5

Huntington National Bank offers consumer, small business, and commercial banking, mortgages, wealth, and insurance services. It is a sub-organization of Huntington Distribution Finance.

Founded in 1866

Columbus, Ohio, USA

10001+ employees