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The Trade Desk · 1 month ago

Director, Global HR Advisory Operations

New York

Full-time

Onsite

Director/Executive

$137K/yr - $252K/yr

10+ years exp

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. As Director of Global HR Advisory Operations, you will serve as a strategic program manager and operational partner within the People team, enhancing employee experience and operational efficiency while supporting global people strategy initiatives.

AdvertisingDigital MediaInformation TechnologyInternetMobileNative AdvertisingSocialSoftwareVideo Advertising

Comp. & Benefits

Responsibilities

Lead execution of key global people programs (e.g., performance management, capacity planning, productivity initiatives, and support of other business facing HR programs, etc)

Develop supporting project plans, functional roadmap to support PAP strategic direction, timelines, and stakeholder communications to ensure successful delivery

Manage cross-functional initiatives with clear milestones, risk mitigation strategies, and post-launch evaluations

Translate strategic direction and planning vision into actionable plans and timelines

Optimize PAP processes and workflows for efficiency and scalability

Experienced in resource allocation and capacity planning aligned with most impactful business outcomes

Monitor and report on key metrics (KPIs, SLAs) to drive continuous improvement

Act as a connector between business needs and People team capabilities, ensuring scalable and proactive support

Identify and implement process improvements across the employee lifecycle

Monitor service delivery metrics (e.g., SLAs, case resolution times) and drive continuous improvement

Partner with Centers of Excellence (e.g., People Solutions, Talent, DEI, Total Rewards) to deliver integrated solutions, align on expectations, clear communication on priorities and resource allocation

Coordinate all group communication to external COEs to foster open collaboration and transparency

Liaise with Legal, Finance, and IT to ensure compliance and alignment

Support change initiatives across teams, including communication and training

Assist in managing sensitive employee matters and ensuring compliance with employment law

Responsible for capacity planning and measurement of PAP Productivity metrics across global functions

Analyze trends and provide insights to People Operations leadership

Draft and manage communications for people programs, including executive updates, employee-facing materials, and change management messaging

Ensure clarity, consistency, and alignment with brand voice across all People Ops communications including communications globally to PAP teams

Organize strategic planning cadence and activities to ensure proactive planning with business facing teams as well as internal stakeholders

Qualification

Program ManagementData AnalysisHR Business PartneringProject ManagementWorkdayTableauPower BIExcelChange ManagementAnalytical SkillsCommunication SkillsCross-Functional Collaboration