IBM · 20 hours ago
ELH SRE Lowell, SVL, Austin
Austin, TX
Full-time
Hybrid
Entry Level
1+ years expIBM is a company that transforms customer challenges into solutions by creating leading AI-powered, cloud-native software. The Site Reliability Engineer will work in an agile environment to build, deploy, and maintain systems, ensuring continuous reliability and optimal customer experience.
Business DevelopmentBusiness Information SystemsCRMData ManagementFoundational AISoftware
Responsibilities
24x7 Observability: Be part of a worldwide team that monitors the health of production systems and services around the clock, ensuring continuous reliability and optimal customer experience
Cross-Functional Troubleshooting: Collaborate with engineering teams to provide initial assessments and possible workarounds for production issues. Troubleshoot and resolve production issues effectively
Deployment and Configuration: Leverage Continuous Delivery (CI/CD) tools to deploy services and configuration changes at enterprise scale
Security and Compliance Implementation: Implementing security measures that meet or exceed industry standards for regulations such as GDPR, SOC2, ISO 27001, PCI, HIPAA, and FBA
Maintenance and Support: Tasks related to applying security patches and upgrades, and collaborating with Product support for issue resolution
Qualification
Required
Bachelor's Degree
System Monitoring and Troubleshooting: 1-3 years of experience in monitoring/observability, issue response, and troubleshooting for optimal system performance
Automation Proficiency: 1-3 years of experience in automation for production environment changes, streamlining processes for efficiency, and reducing toil
Linux: 1 to 3 years of experience working with Linux operating systems
Operation and Support Experience: 1-3 years of experience of experience in handling day-to-day operations, alert management, incident support, migration tasks, and break-fix support
Preferred
Kubernetes/OpenShift: knowledge or experience of Kubernetes/OpenShift environments
Automation/Scripting: knowledge or experience of Ansible, Python, Terraform, and CI/CD tools such as Jenkins, IBM Continuous Delivery, ArgoCD
Monitoring/Observability: knowledge or experience crafting alerts and dashboards using tools such as Instana, New Relic, Grafana/Prometheus
DBA: Interest or experience configuring and maintaining SQL, NoSQL, and data streaming technologies (e.g. PostgreSQL, CouchDB, Redis, Kafka, Spark, etc.)
Company
IBM
IBM is an IT technology and consulting firm providing computer hardware, software, infrastructure, and hosting services.
10001+ employees
H1B Sponsorship
IBM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3032)
2024 (3301)
2023 (2160)
2022 (1809)
2021 (1157)
2020 (2669)
Funding
Current Stage
Public CompanyTotal Funding
unknown2011-01-14IPO
Leadership Team
Alain Bénichou
Chief Executive Officer, IBM Greater China Group
Alex Yang
CTO and Chief Architect
Recent News
Company data provided by crunchbase