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Switch · 1 day ago

Field Services Manager

LV Metro Area

Full-time

Onsite

Mid, Senior Level

4+ years exp

Switch is a leading company in data center innovation, focused on creating advanced digital infrastructure. The Field Services Manager will lead the field engineering team, ensuring successful project execution, compliance with safety standards, and high customer satisfaction.

Information Technology & Services

H1B Sponsor Likely

Responsibilities

Lead, mentor and manage a team of field service engineers across multiple locations or regions

Create and review departmental procedures (MOP)

Meet with GC and subcontractors, go through all plans and verify build from the owner’s perspective

Assist construction CM/PMs with specific hardware design and integration installs

Coordinate and schedule field activities, ensuring timely completion of installations, repairs, and preventative maintenance

Act as a technical escalation SME for complex construction issues and ensure effective resolution

Collaborate with cross-functional teams including Sales, Engineering, Product Development, and Customer Support to ensure alignment and customer satisfaction

Monitor and report on key performance indicators (KPIs), service metrics, and customer feedback

Ensure compliance with cleanliness and safety in all field operations

Recruit, train, and develop field staff to maintain high technical competence and professional development

Conduct performance reviews as required by company policy

Drive continuous improvement initiatives and support the rollout of new technologies and systems in the field

Qualification

Construction managementProject management softwareCAD modeling softwareCustomer service skillsTechnical leadershipProblem resolutionBlueprint readingInterpersonal communicationMentoring

Required

4+ years' experience in Superintendent or Journeyman level construction roles

Must demonstrate excellent verbal, interpersonal communication skills; ability to express ideas clearly, concisely and effectively with personnel associated with the data center environment

Ability to analyze and make suggestions for problem resolution; the ability to solve problems with good initiative and sound judgment and make decisions independently with minimal guidance

Must have an understanding of safety requirements related to the construction field

Must have a demonstrated ability to lead with confidence

Must be able to read blueprints and understand schematics related to data center support equipment

Must have excellent presentation and customer service skills

Willingness to train and mentor team members

Must have a valid state issued drivers license as you will be required to drive from site to site

Preferred

Hands-on knowledge of CAD modeling software (SolidWorks, AutoCAD) a plus

Previous experience with ProCore and Project Management Software

Benefits

Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!

Company

Switch

Switch was founded in 2000 by CEO Rob Roy and stands at the forefront as the premier data center designer, builder and operator, owning 100% of its land and facilities.

Founded in 2000

Las Vegas, Nevada, US

501-1000 employees

https://www.switch.com

H1B Sponsorship

Switch has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2024 (1)