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BlackRock · 1 month ago

BlackRock – SpiderRock Vice President/Director – Sales & Service Leadership

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

7+ years exp

BlackRock is a leading global asset management firm, and they are seeking a dynamic VP/Director to lead their internal sales and client service teams at SpiderRock Advisors. This role will focus on driving sales initiatives, team development, and client engagement while collaborating with various functions to enhance product sales growth and client retention.

Asset ManagementCrowdfundingFinancial ServicesFinTechReal Estate Investment

Responsibilities

Develop and implement internal sales team strategy, including engagement campaigns, lead generation, and performance metrics with a focus on scaled engagement, client satisfaction and retention

Align sales goals with firm-wide strategic objectives, working closely with senior leadership, product, and investment teams

Lead regular sales reviews and performance reporting to drive accountability and results

Champion a consultative sales culture and coach team members on best practices and technical fluency

Foster a culture of collaboration, accountability, and continuous improvement

Implement training and onboarding programs for new hires, ensuring rapid ramp-up and team integration

Oversee the client onboarding experience, partnering with operations, sales and service teams to ensure seamless transitions from prospect to client

Manage development, tracking, and updates of 201-401 level marketing and sales collateral

Collaborate with marketing, compliance, and investment teams to ensure consistency and accuracy of materials

Provide feedback loops from client-facing teams to inform product innovation and communication strategies, including designing and implementing CRM

Qualification

Asset management experienceSales leadershipProject managementCRM systems managementPowerPoint proficiencyExcel proficiencyClient engagementVerbal communicationWritten communicationTeam collaborationDetail-oriented