New York Life Insurance Company · 2 months ago
Senior Associate, Change Management
New York Life Insurance Company is a Fortune 100 mutual company with a legacy of purpose and integrity. The Senior Associate, Change Management plays a critical role in designing and executing strategies for business transformation initiatives, ensuring successful adoption of changes that enhance the experience of field agents.
FinanceFinancial ServicesInsurance
Responsibilities
Develop and execute structured change strategies encompassing stakeholder engagement, communications, training, and adoption planning
Provide change management support in implementing complex operational and technology initiatives to successfully achieve high adoption and OKRs
Conduct change impact and readiness assessments to shape actionable plans
Design and deliver effective communication and learning experiences in partnership with Agency Communications and Training teams
Help identify emerging issues that may challenge the successful execution of the initiative. Support the development of comprehensive change readiness plans to minimize risk and enable go / no decision making
Regularly update the FB Change Management Roadmap with initiative leads to keep it aligned with enterprise priorities, field capacity, and strategic goals
Design and execute feedback loops, including workshops, feedback sessions, and engagement forums to promote adoption and address resistance
Drive cross-functional initiatives and manage project timelines and deliverables with minimal supervision
Use data and feedback to measure adoption and optimize change activities
Identify and implement process improvements to strengthen change of delivery
Collaborate with leaders and mentor junior associates to build organizational change capability
Qualification
Required
3–6 years of experience leading or supporting organizational change, transformation, or large-scale project delivery, experience within financial services or similarly complex corporate environments preferred
Bachelor's degree in Organizational Development, Communications, Human Resources, Business Administration, or a closely related field is required
Proficiency in change methodologies such as ADKAR or Kotter; familiarity with Microsoft Office, project management software (e.g., MS Project, Smartsheet), and collaboration tools (e.g., SharePoint, Teams)
Preferred
Prosci Change Management Certification or similar preferred
Benefits
Leave programs
Adoption assistance
Student loan repayment programs
Company
New York Life Insurance Company
For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime.
H1B Sponsorship
New York Life Insurance Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (149)
2024 (99)
2023 (85)
2022 (77)
2021 (48)
2020 (65)
Funding
Current Stage
Late StageLeadership Team
Recent News
2026-01-13
2026-01-05
Insurance News in the United States
2025-12-13
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