Universal Orlando Resort · 13 hours ago
Business Analytics & Industrial Engineering Manager
Frisco, TX
Full-time
Onsite
Senior Level
5+ years expUniversal Orlando Resort is a leading entertainment company, and they are seeking a Business Analytics & Industrial Engineering Manager. This role leads initiatives providing analytical decision-making support to enhance operational productivity and drive business growth through data-driven analytics.
Entertainment
Responsibilities
Applies comprehensive knowledge and techniques of industrial engineering and business analytics to ensure appropriate methodological approach, measurements, tools, and objective, structured analytic techniques to drive business growth (e.g., probability and statistics, process flow analysis, queuing theory, mathematical optimization, computer simulation, etc.)
Oversees key projects and delivers analytical insights that enhance executive decision-making and operational performance through improved labor efficiency, asset utilization, and capacity optimization
Works cross-functionally to identify and analyze business improvement opportunities, develop justifications, and drive growth through enhanced utilization and productivity
Provides input and executes strategic plans for exploring new, state-of-the-art analytical tools and technology that can be leveraged to positively impact the department
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities
Perform other duties as assigned
Qualification
Required
Must have knowledge and experience using data querying and programming tools (e.g., SQL, Python, etc.), business intelligence/dashboarding software tools (e.g., Tableau, Domo, etc.), and statistical modeling software applications (e.g., R, SPSS, etc.)
Proven strong PC skills including spreadsheets, databases, and presentation graphics software
Strong critical thinking, conceptual thinking, and creative problem-solving skills
Ability to work through complex problems, communicating and expressing ideas clearly and concisely, in both written and oral formats
Demonstrated excellent interpersonal skills, including ability to partner with others and deal with multiple priorities and differing points of view in a challenging operational environment
Demonstrated strong project management skills, including the ability to manage multiple tasks simultaneously and lead complex, cross-functional teams
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
Consistent attendance is a job requirement
5+ years of applied industrial engineering and operational analysis experience performing operational analysis for theme parks, resort, retail, etc. is required; or equivalent combination of education and experience
Preferred
Masters' degree or Doctoral degree in Industrial Engineering, Operations Research, Management Science, or a closely related field of study preferred
Benefits
Competitive compensation package
Company
Universal Orlando Resort
For years, we’ve been creating a legacy of unforgettable experiences for our Guests.
10001+ employees
H1B Sponsorship
Universal Orlando Resort has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (8)
2023 (5)
2022 (5)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Tracey Stockwell
CFO
Bobby B. Belzeski
Human Resources Business Partner
Company data provided by crunchbase