AMFM Healthcare · 1 month ago
IT Support Technician - Residential Healthcare
San Juan Capistrano, CA, US
Full-time
Onsite
Mid Level
$28/hr - $32/hr
3+ years expAMFM Healthcare is deeply committed to providing world-class mental health treatment that transforms lives. They are seeking a dedicated IT Support Technician to ensure the seamless operation of IT systems across multiple locations, supporting both local and remote teams.
Health CareHealth DiagnosticsMental HealthService Industry
Responsibilities
Diagnosing and resolving IT issues related to computers, networks, and software systems
Configuring and deploying new workstations and supporting users through onboarding
Managing user accounts across multiple platforms and ensuring proper access
Maintaining IT asset inventory across all AMFM sites
Supporting mobile devices, local/network printers, and web-based video technologies like Zoom
Assisting with software patching, updates, and system maintenance
Collaborating with Tier II support, system administrators, and the Director of IT
Documenting procedures, fixes, and system updates in our internal knowledgebase
Participating in occasional after-hours or weekend support as needed
Qualification
Required
3+ years of hands-on IT support experience, preferably in a fast-paced or healthcare setting
A degree, trade school diploma, or relevant technical certifications (e.g., CCNA, MCSA, CompTIA)
Familiarity with HIPAA, HITECH, and CFR 42 Part II regulations
Strong experience with Google Workspace and Microsoft Office 365
Working knowledge of networking principles (TCP/IP, routers, switches, RADIUS)
Experience with JumpCloud, mobile device management (MDM), and remote monitoring tools (RMM)
Ability to clearly communicate technical concepts to non-technical team members
Possess valid driver's license with ability to be insured by our auto insurance policy which includes, but not limited to, the following requirements: 4 continuous years of driving experience, 21 years of age or older, less than 3 moving violations in the last 3 years, and no more than 1 major violation in the last 3 years
Benefits
Medical, Dental, and Vision plans through Anthem.
FSA/HSA Accounts.
Life/AD&D insurance through Anthem, 100% paid for by the employer.
401k plan with employer match.
PTO, Self Care Day, and Floating Holiday.
Educational Assistance Reimbursement Program.
Employee Assistance Program.
Health and Wellness Membership.
Company
AMFM Healthcare
AMFM Healthcare specializing in primary mental health residential treatment for individuals and their family members.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
HCAP Partners
2021-05-25Private Equity
Leadership Team
Ted Guastello
Chief Executive Officer
Joseph Hisel
Chief Marketing Officer
Recent News
Company data provided by crunchbase