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H-E-B · 19 hours ago

Central Market Preston Royal Curbside Lead - Full-Time

Dallas, TX

Full-time

Onsite

Entry, Mid Level

1+ years exp

H-E-B is a community-focused retailer that is looking for energetic and motivated Partners to join their Central Market team. The Central Market Preston Royal Curbside Lead will be responsible for overseeing eCommerce online order selection and packaging, ensuring cleanliness and organization of merchandise areas, and providing exceptional customer service while acting as a Department Leader in the absence of the Manager.

Retail

Growth Opportunities

H1B Sponsor Likely

Responsibilities

May serve as backup to department manager and typically works opposite shift to manager

Coordinates Department activities in the absence of the lead or manager

Reviews and maintains retail control paperwork for eCommerce

Provides feedback on current process and procedures for future needs of the business

Communicates with Manager or Store Leadership on any issues or concerns as they arise

Supervises, coaches, develops, and trains eCommerce team

Directly supervises 2 - 3 employees in the department in absence of Department Manager

Builds relationships by fostering teamwork

Reviews submitted orders; helps coordinate proper allocation of resources to insure accurate and on-time completion

Assists in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location

Minimizes shrink through careful handling of product

Achieves productivity standards

Uses a digital tool to select items necessary to complete order from store, to pack and put away customer orders in staging area, to retrieve orders for Customers, review customer orders, and communicate changes and / or adjust orders

Performs Representative and Specialist duties as needed

Provides excellent customer service by phone when reviewing orders with Customers' suggests items for substitute as needed; answers product-related questions, locates products, and helps Customers as needed

Packages, transports, and loads groceries and merchandise from the Store to the Customer's vehicle

Models superior customer service for other Partners

Gathers baskets and picks up trash inside and outside eStore as needed

Maintains and stocks bag areas

Organizes, cleans, and prepares prep areas, wareroom, and sales floor for incoming trucks

Loads, unloads, and moves heavy, bulky products to support eCommerce order selection

Maintains standards for safety and sanitation

Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation

Qualification

Customer service skillsIn-store shopper experienceMaterial-handling equipmentFast-paced environmentBasic communication skillsProblem-solving skillsTeamworkFlexibility

Required

Must be 18 years of age

Education from a college or technical school, or high school diploma (or GED) and one year of related experience

experience as an in-store shopper or similar role

superior customer service skills

ability to work in a fast-paced environment

Basic communication skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before groups of Customers or employees of organization

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to deal with problems involving several concrete variables in standardized situations

Ability to prioritize and handle cross-functional tasks

Ability to work a flexible schedule

Ability to use material-handling equipment and maintain license (required)

Perform in a fast-paced work environment which requires detailed work and precision

Work with Customers and stay attentive to their needs

Work a flexible schedule, based on business needs (required)

Constantly reach at waist, grasp

Frequently stand, walk, reach at shoulders, reach at knees, push / pull with arms

Occasionally be exposed to cold conditions, wet conditions, and loud noises

Occasionally reach at overhead, reach at floor, bend, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movements

Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs

Preferred

1 year of experience as an In-Store Shopper, Specialist, or similar experience preferred

Company

H-E-B

Glassdoor4.2

H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners.

Founded in 1905

San Antonio, TX, US

10001+ employees

https://careers.heb.com

H1B Sponsorship

H-E-B has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (47)

2024 (27)

2023 (57)

2022 (40)

2021 (28)

2020 (37)