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Strider Technologies · 4 hours ago

Senior Technical Writer

South Jordan, UT

Full-time

Onsite

Senior Level

5+ years exp

Strider Technologies delivers strategic intelligence that helps organizations make faster, more confident decisions in an increasingly complex global environment. As a Senior Technical Writer at Strider, you’ll play a critical role in ensuring our products are understood, adopted, and valued by users across industries by crafting clear and engaging documentation.

Artificial Intelligence (AI)Big DataCyber SecurityProductivity ToolsSoftware

Responsibilities

Developing and maintaining product documentation, API references, integration guides, FAQs, release notes, as well as educational and training content

Collaborating with engineers, product managers, and other cross-functional partners to gain deep knowledge of features and workflows

Writing knowledge base content that anticipates user needs and supports customer success

Ensuring technical accuracy, brand consistency, and clarity across all documentation assets

Reviewing, editing, and updating existing documentation as products evolve

Contributing to the design and structure of our documentation portal, including navigation, layout, and search optimization

Helping define documentation standards, templates, and tone for Strider content

Qualification

API documentationTechnical writingCollaboration skillsMarkdownJiraGitConfluenceEditing skillsCommunication skillsProject management

Required

5+ years of experience in technical writing or documentation for software products or platforms

Proven ability to translate complex technical information into clear, user-friendly content

Experience writing developer-focused documentation, including API references and integration guides

Familiarity with documentation and business tools (e.g., Markdown, Jira/Jira Service Management, Claude, ChatGPT, Swagger/OpenAPI, Git, Confluence, or similar)

Experience developing tutorials, training guides, and other educational materials in collaboration with Sales, Client Services, and Customer Success

Strong collaboration skills, especially working with product, engineering, and design teams

Excellent command of English with superior grammar, editing, and communication skills

Ability to manage multiple projects in a fast-paced, agile environment