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Farmers Insurance · 2 weeks ago

Bristol West Liability Claims Representative

Grand Rapids, MI

Full-time

Hybrid

Entry Level

1+ years exp

Farmers Insurance is dedicated to delivering peace of mind to customers through protection and comprehensive advice. The Bristol West Liability Claims Representative role involves managing auto claims, conducting investigations, determining liability, and negotiating settlements while maintaining professional interactions with various stakeholders.

Auto InsuranceFinancial ServicesInsuranceLife Insurance

Responsibilities

Adjusts claims through professional,interpersonal interactions with key stakeholders. This may include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, members of the medical profession and all other persons incident to the investigation and processing of claims

Conducts thorough investigations, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned claims. Has the authority to make payment of assigned claims within prescribed limits. Inspects damaged property and vehicles, and determines claims related damage. Estimates the cost of repair or replacement of damaged or stolen property and vehicles

Determines and reports on subrogation potential. May initiate the sale of salvage vehicles, personal property, and miscellaneous salvage items. Reports theft, fraud, and arson losses as required to state and industry agencies

Maintains job knowledge through intermittent training/learning and incorporates new information into daily tasks. Including training in claims investigation, liability determination, coverage confirmation, establishing damages, and negotiation of claims settlement. Performs other duties as assigned

Qualification

Claims investigationLiability determinationCoverage confirmationNegotiation of claimsInsurance Adjusters LicenseCustomer serviceInterpersonal skillsCommunication skills

Required

High School Diploma or Equivalent required

Successful completion of claims training program required

Insurance Adjusters License in states where applicable required

Preferred

Bachelors Degree preferred

One year experience in a customer service related position preferred

Benefits

Medical

Dental

Vision

Health Savings and Flexible Spending Accounts

Life Insurance

Paid Time Off

Company

Farmers Insurance

Glassdoor3.2

The companies comprising the Farmers Insurance Group of Companies® currently make up one of the country's largest insurers of vehicles, homes and small businesses, and provide a wide range of other specialty insurance and financial services products.

Founded in 1928

Los Angeles, California, USA

10001+ employees