Annuity Case Management Associate jobs in United States
cer-icon
Apply on Employer Site
company-logo

Cetera Financial Group · 1 month ago

Annuity Case Management Associate

positionMidvale, UT, United States
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$19.25/hr - $26.45/hr

Cetera Financial Group is a leader in financial services, currently seeking an experienced Annuities Case Management Associate. The role involves processing new business applications, tracking pending cases and transfers, and providing exceptional support to advisors and clients throughout the case management process.

AdviceFinancial ServicesRetailRetirementWealth Management
check
H1B Sponsor Likelynote

Responsibilities

Process all new business – includes but not limited to checking paperwork for accuracy, reviewing the application for suitability, communicating to advisors any outstanding requirements, entering the application into Broker Back Office, and submitting the paperwork to the carrier
Track all pending cases with carriers to make sure that there are no missing requirements, any new documents required, or signatures needed. Effectively communicate this information to the advisor
Track all pending transfers with carriers to make sure that the replacing carrier has not requested any new documents or signatures and communicate to the advisor the anticipated transfer time period
Communicate status updates verbally and electronically using the case memos via Broker Back Office
Handle inquiries and process any requests after the policy has been issued including but not limited to ensuring contract delivery, policy delivery receipt signed and returned to the carrier
Follow the New Business Guidelines to ensure the proper statuses and requirements are used throughout the case management process
Adhere to all SLAs by setting appropriate follow-up dates on cases, responding to emails/phone calls/voicemails within the set timeframes, and ensuring we meet the monthly cycle time goal
Perform file management including maintaining all paperwork electronically in Broker Back Office
Handle inquiries from employees and advisors on forms, application processes and general case management status

Qualification

Financial services experienceAnalytical skillsOffice environment experienceProblem-solving skillsWritten communicationVerbal communication

Required

Prior financial services experience
Prior experience working in a professional office environment
Analytical and problem-solving skills
Exceptional written and verbal communication

Company

Cetera Financial Group

twittertwittertwitter
Glassdoor3.4
company-logo
Cetera Financial Group is a privately-held, independent broker-dealer and investment adviser families.
dateFounded in 2010
location
San Diego, California, USA
people-size1001-5000 employees
web-link
http://www.cetera.com

H1B Sponsorship

Cetera Financial Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (3)
2023 (5)
2022 (2)
2021 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Genstar Capital
2023-10-04Private Equity
2018-07-17Acquired

Leadership Team

leader-logo
Michael Durbin
Chief Executive Officer
linkedin
leader-logo
Dan Burkott
Chief Compliance Officer - Tax Channel
linkedin

Recent News

PR Newswire
Cetera Chief Operating Officer Tom Gooley to Retire Following Planned Transition
2026-01-07
Investment News
Cetera COO Tom Gooley to retire in planned leadership transition
2026-01-07
Pulse 2.0
Cetera Onboards $250 Million Firm Guided Financial Strategies
2025-12-27
Company data provided by crunchbase