Envoy Air · 1 month ago
Agent Expeditor
US-IL-Chicago
Full-time
Hybrid
Entry Level
1+ years expEnvoy Air is a stable and fast-growing airline committed to providing outstanding service. The Agent Expeditor role involves managing baggage operations, ensuring communication with supervisors, and processing baggage change orders efficiently.
Airlines/Aviation
Responsibilities
Ensure contact is maintained with the Bagroom Supervisor regarding operation items
Reroute and/or re-tag misconnected bags, research untagged bags, and identify bags that ere not sorted or not loaded
Responsible for processing Baggage Change Orders (BCO) in a timely manner, monitoring bag belts for items that do not belong such as pets, oversized items and Priority Parcel Service (PPS)
Ensures proper follow-up with Bagroom Supervisor and also communicates with Passenger Service about re-routed bags and coordinates with Crew Chiefs for baggage movement to prevent tracers as necessary
May also be required to follow up with other stations or locations to locate lost or misplaced luggage
Will be required to complete designated paperwork, update queues worked and handle all opening and closing duties as assigned
Qualification
Required
Minimum age: 18
High school diploma, GED, or international equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs
Demonstrated ability to communicate verbally and in writing
Ability to work rotating shifts including days, nights, holidays, weekends, and rotating days off
Able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Preferred
One year of customer service experience preferred
Administrative, organizational, and planning skills preferred
Proficient in QIK, SABRE, Microsoft Excel and Word preferred
Benefits
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Company
Envoy Air
Envoy Air Inc.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ashley Fernstedt
Talent Acquisition Partner
Carlos Maldonado
MAINTENANCE COORDINATOR (TOWER OPS)
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