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AdaptHealth · 1 month ago

Respiratory Support Technician (CPAP Store)

Sartell,MN,US

Full-time

Onsite

New Grad, Entry Level

AdaptHealth is a full-service home medical equipment provider aiming to empower patients to live their best lives. The Respiratory Support Technician will provide direct and indirect patient care and services, ensuring that customers receive appropriate goods and services efficiently and satisfactorily.

Health CareHospitalMedical Device

Responsibilities

Develop and maintain a working knowledge of current Respiratory Programs and HME products and services offered by the company and all applicable governmental regulations

Effectively convey ideas or written processes and instructions to patients in a polite, informative, and appropriate matter

Identifies need for Pulse Ox testing to recertify or qualify O2 services per insurance regulations

Complete all company, insurance, and/or government-provided paperwork timely and entirely. Included, but not limited to; Delivery tickets, safety checklist forms, patient booklet receipts, ABNs, AMAs, equipment-specific instruction/cleaning forms, etc

Initiate, maintain and perform follow-up calls or visits with patients

Perform routine preventative maintenance checks and simple repair as required by company policy or manufacturer’s guidelines

Assist with customer equipment problems during business/non-business hours and under emergency situations. Troubleshoot all equipment failures calmly and patiently

Report equipment hazards and/or product incidents as required in accordance with company policies and procedures

Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control, and hazardous materials handling

Assume on-call responsibilities during non-business hours in accordance with company policy

Maintain patient confidentiality and function within the guidelines of HIPAA

Perform other related duties as assigned