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L3Harris Technologies · 21 hours ago

Manager Quality Management

Northampton, MA

Full-time

Onsite

Mid, Senior Level

$114K/yr - $212K/yr

7+ years exp

L3Harris Technologies is a leader in the defense industry, focused on delivering technology solutions for national security. The Manager of Quality Management is responsible for developing and implementing quality control processes, leading a team, and ensuring compliance with quality standards and contractual requirements.

CommercialInformation TechnologyNational Security

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Develop and implement quality control processes, procedures, and policies to ensure that products or services meet or exceed customer expectations

Monitor and analyze data related to quality control processes, identifying trends, and making recommendations for improvement

Lead and manage a team of quality control personnel, providing guidance, coaching, and support as needed

Communicate with other teams, departments, and stakeholders to ensure that quality control processes are aligned with business objectives

Perform audits of quality control processes, identifying areas for improvement and making recommendations for corrective action

Manage and maintain quality control documentation, ensuring that all necessary records and reports are accurate and up-to-date

Train team members on quality control processes, procedures, and policies, ensuring that they have the knowledge and skills necessary to perform their jobs effectively

Participate in cross-functional teams to develop and implement new products or services, ensuring that quality control processes are integrated into the development process

Stay up-to-date with industry trends and best practices related to quality control, sharing knowledge and insights with team members and stakeholders

Review new contracts to determine the quality assurance requirements and flow down requirements to the appropriate departments or personnel within the division. Develop plans and methods for assigned programs to assure adherence to all contractual quality requirements and Division policies and procedures

Prepare progress or status reports as required. Confer with Program Managers on progress, cause and corrective action, risk mitigation plans and support cost reduction programs. Schedule and control the completion of program specific quality assurance tasks, follow up quality assurance action items and assure all quality contract requirements are met

Coordinate and lead the resolution of non-conformances, including MRB, root cause analysis, developing and implementing corrective actions and verifying effectiveness of corrective actions taken for assigned programs

Participate in DFMEA’s, PFMEA’s, and e3 improvement events as required

Oversee quality team is involved in Engineering design reviews, review engineering drawings for conformance to quality requirements and sign off on approved drawings. Verify test requirements and assist Engineering in the development of test procedures and the design of test equipment. Assist in resolving inspection, test method and test equipment non-compliance. Review and approve test methods and procedures submitted by vendors (as applicable)

Assign PO Quality clauses for piece parts, assemblies and electrical components and assist purchasing and subcontracts in vetting new suppliers

Perform on site surveillance and audits of major suppliers and source inspect major components and subsystems. Perform AS9100 audit tasks as assigned

Qualification

Quality control processesAnalytical skillsLeadership skillsIndustry standards knowledgeMicrosoft Office SuiteCommunication skillsProblem-solving skillsOrganizational skillsExperience in regulated industry8D RCCADPPM processQMSISO Audit PreparationAttention to detail

Required

Bachelor's Degree and minimum 9 years of prior relevant experience

Graduate Degree and a minimum of 7 years of prior related experience

In lieu of a degree, minimum of 13 years of experience as a Quality Engineer in Aerospace, Space, and/or Maritime with a fast-paced defense contractor will also be considered

Strong leadership skills, with the ability to motivate and inspire team members to achieve business objectives

Excellent analytical skills, with the ability to analyze data and identify trends

Strong communication skills, with the ability to communicate effectively with team members and stakeholders at all levels

Attention to detail, with the ability to identify and resolve issues quickly and effectively

Strong problem-solving skills, with the ability to think creatively and develop innovative solutions

Excellent organizational skills, with the ability to manage multiple tasks and priorities simultaneously

Knowledge of quality control processes, procedures, and policies

Knowledge of relevant industry standards and regulations

Proficiency in Microsoft Office Suite and other relevant software applications