New Reach · 19 hours ago
Accounts Receivable Coordinator
New Reach is a company based in Tempe, Arizona, dedicated to advancing financial literacy through eLearning. They are seeking an Accounts Receivable Coordinator to manage payment processing, billing, and collections while collaborating with other departments to support students effectively.
E-LearningEducationFinance
Responsibilities
Process payments received from various sources, ensuring accurate application to customer accounts
Conduct thorough research on open accounts, identifying and resolving any discrepancies or issues that may arise
Handle billing processes, including generating invoices and statements, and ensuring timely delivery to customers
Engage in collections activities, contacting customers to follow up on overdue payments, negotiate payment arrangements, and maintain accurate records of collection efforts
Collaborate with other departments, such as Sales and Customer Service, to resolve customer inquiries and provide exceptional support to students
Maintain up-to-date and accurate documentation of all transactions, communications, and customer interactions
Monitor and analyze accounts receivable data, identify trends, and report any potential issues or opportunities to management
Assist in the development and implementation of strategies to improve the efficiency and effectiveness of accounts receivable processes
Qualification
Required
3+ years of experience as an Accounts Receivable Coordinator or in a similar role
Solid understanding of commission calculations, payment processing, billing, and collections procedures
Proficiency in using accounting software and other relevant tools for accounts receivable management
Excellent numerical and analytical skills with a keen attention to detail
Strong communication skills, both written and verbal, with the ability to effectively interface with students and colleagues at all levels
Exceptional customer service orientation and the ability to resolve issues professionally and efficiently
Proactive problem-solving abilities with the capacity to prioritize tasks and meet deadlines
Strong organizational skills with the ability to multitask and handle a high volume of transactions
Preferred
preferably in an educational institution or related industry
Benefits
Paid Time Off and Holidays Off
Health Package - Medical, Dental and Vision
Optional 24/7 tele-health support, short & long term disability and life insurance
401(k) with company match at 4%
Maternity and paternity leave
Free enrollment in our online courses
Servant leadership team with open door policy
Continued development and internal growth opportunities
Positive culture that values hard work and relationships
National and international volunteer opportunities
Frequent company events!
Company
New Reach
At New Reach, we build community-based ecosystems that drive member success and expand proven models across industries—powered by community design, operational excellence, and proprietary technologies.