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DXP Enterprises, Inc. · 1 month ago

Operations Manager / Office Manager

Richmond, CA

Full-time

Onsite

Mid, Senior Level

$80K/yr - $115K/yr

5+ years exp

DXP Enterprises is a company dedicated to providing the best solutions for industrial customers since 1908. The Operations Manager will oversee branch operations, including sales, customer service, financial management, and employee performance, ensuring that corporate goals and standards are met.

Industrial EngineeringIndustrial ManufacturingMechanical Engineering

Senior Management

Responsibilities

Profit and loss responsibility for the branch

Prepare, monitor, and manage the center’s operating budget, including expenses and capital expenditures

Track and report financial performance regularly, including P&L review, margins, and operating costs

Oversee billing accuracy, collections follow-up, and vendor invoice processing

Implement cost-control measures while maintaining service levels

Provide monthly financial reports and forecasts to senior leadership

Work closely with the branch Sales and Service Manager concerning branch decisions and internal purchases in order to maintain corporate goals and standards

Work with corporate IT staff and local IT group to facilitate the branch computer, phones and technical needs

Manages performance of employees through task assignments, ongoing skill assessment and coaching

Responsible for recruiting, retention, and administrative duties regarding employee relations while following company policies and procedures

Event planning management

Implement office policies and procedures

Facilities Management

General office duties such as filing, scanning, printing, office supplies

Manage the internal processes including but not limited to: Customer Service, Purchasing, Report Management

Immediate Supervisor for the following employees: Operations Assistant, Shipping/Receiving