UOVO · 1 month ago
International Account Manager
Los Angeles, CA
Full-time
Hybrid
Mid Level
$80K/yr - $95K/yrUOVO is the nation’s leading provider of storage and services for art, archives, and collectibles. They are seeking an International Account Manager to join their International Shipping team, responsible for managing key client accounts and overseeing international shipments while ensuring quality service and compliance with regulations.
Transportation/Trucking/Railroad
Responsibilities
Maintain a book of key clients personally and oversee international shipments. This includes estimates, work orders, tracking spend and progress, coordinating and/or producing international shipping documents, coordinating with vendors and UOVO Account Managers, liaising with clients, and providing post-project reconciliations as needed
Partnering with East Coast Managers on their clients’ international shipments. Partnering with Central and West Coast Account Managers as needed
Anticipate the needs of clients and seek out information to meet their demands
Interface with government agencies as applicable including but not limited to Customs, BIS, TSA, USDA, FDA, USFWS and DOT
Accurate and complete review of all documents, including estimate requests
Interface with clients, vendors, and government agencies as applicable including but not limited to Customs, BIS, TSA, USDA, FDA, USFWS and DOT
Maintain shipment records in organized fashion including copies of all documentation, communications and other related items
Assist Head of International Shipping with operations issues including customer satisfaction, completion of estimates, projects, and any departmental needs
Assist Head of International Shipping as necessary with maintenance of quality vendor relationships
Make recommendations towards the growth and improvement of UOVO’s International Shipping operation
Contribute to the structure, organization, and implementation of departmental SOPs
Provide on-site support and client interface whenever appropriate
Foster the growth of client relationships to encourage the retention, growth, and referrals of existing clients
Other projects as assigned by Manager
Compliance with UOVO policies and procedures
Qualification
Required
Proven project management skills and art services / logistics experience
Experience with the import and export process
Familiarity with TSA procedures
Familiarity with CBP (U.S. Customs and Border Protection) policies and regulations
Poise in a fast-paced business environment
Excellent communication skills, both verbal and written
Pro-active and solution oriented with the ability to think creatively
Benefits
100% employer-covered medical plan option for Employees as well as multiple Medical, Dental, and Vision plans options.
2 weeks annual paid vacation, with bi-annual increased vacation awards throughout the first 5 years of service
10 paid holidays plus one additional floating holiday
Company Sponsored Parental Leave policy
Company-Sponsored Paid Sick Leave
100% 401k Employer match up to 3% of employee contributions.
Flexible Savings Account, Commuter Benefits, and Childcare Benefits
Company-sponsored Life Insurance and Long Term Disability Benefits
Monthly Team Lunches and Birthday celebrations
Employee Recognition Program ( the “Eggcellence Awards”)
Company
UOVO
UOVO is the premier provider of storage and services for art, fashion, archives, and collectibles.
Founded in 2014
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Alice Czajkowski
Chief Financial Officer
Caroline Page-Katz
Chief Operating Officer
Company data provided by crunchbase