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GitLab · 2 weeks ago

Manager, Product Security Incident Response (PSIRT)

United States

Full-time

Remote

Mid, Senior Level

$140K/yr - $250K/yr

GitLab is an open-core software company that develops an AI-powered DevSecOps Platform, used by over 100,000 organizations. The Security Manager of the Product Security Incident Response Team (PSIRT) will be responsible for analyzing and coordinating responses to security vulnerabilities, ensuring the security of GitLab products and services while collaborating across teams to improve security posture.

Cloud SecurityDeveloper ToolsDevOpsOpen SourceSaaS

Comp. & Benefits

Responsibilities

Drive the strategy and execution of how the PSIRT analyzes, validates, prioritizes, and coordinates remediation of product vulnerabilities in GitLab’s products and services

Partner closely with Security and Engineering leaders to define effective remediation and mitigation approaches, ensuring clear ownership, alignment, and timely delivery across product and development teams

Oversee and improve the team’s processes for validating vulnerability fixes prior to release, ensuring consistent technical rigor and high-quality documentation

Lead and support planning and execution for security releases, including coordination of cross-functional stakeholders and alignment with broader product roadmaps

Identify, prioritize, and sponsor automation and tooling efforts that streamline vulnerability triage and response workflows, and ensure team processes and documentation stay current and effective

Own and continuously improve the vulnerability response lifecycle, including coordinated vulnerability disclosure activities, stakeholder communications, and post-incident reviews that drive systemic prevention

Champion high-quality, actionable communication from the PSIRT by reviewing and guiding documentation that explains vulnerability impact, risk, and remediation guidance, ensuring it is clear for both technical and non-technical audiences and helps scale PSIRT practices across GitLab

Qualification

Vulnerability triageApplication securityCross-functional leadershipData-driven decision makingRoot cause analysisCoaching security engineersInclusive collaborationTechnical growth mentoringClear communication

Required

Demonstrated experience leading vulnerability triage, remediation, and disclosure processes in a software security context, such as through a product security incident response team (PSIRT), bug bounty program, or security response team

Strong understanding of application and code security, with the ability to guide others on how to detect, prioritize, and remediate various classes of security defects and logic vulnerabilities, and to translate these concepts for non-security stakeholders

Experience using data and metrics to assess vulnerability risk, measure the impact of security initiatives, and inform prioritization and decision making for product security improvements

Experience driving down vulnerability volume and recurrence through root cause analysis, partnering with engineering and product leaders, and supporting scalable prevention strategies such as secure development practices, automation, and developer education

A track record of successfully leading cross-functional initiatives involving product, engineering, and security teams, including managing stakeholder expectations and navigating tradeoffs between security, usability, and delivery timelines

Experience coaching, mentoring, or managing security engineers, with a focus on technical growth, career development, psychological safety, and inclusive collaboration

Demonstrated ability to quickly learn new technical concepts and product areas, and to lead a distributed, remote team that operates largely asynchronously across multiple time zones and teams

Flexible, inclusive, and clear communication skills, with the ability to influence at multiple levels of the organization, build alignment in ambiguous situations, and maintain a constructive, results-oriented approach to problem solving