Tandy Leather · 1 month ago
Distribution Center Supervisor- Webfullfillment E-Commerce
Fort Worth, TX, US
Full-time
Onsite
Entry, Mid Level
$50K/yr - $54K/yr
2+ years expTandy Leather is a company focused on e-commerce operations, and they are seeking a Distribution Center Supervisor to lead their web fulfillment team. This role is responsible for overseeing order fulfillment processes, mentoring associates, and ensuring high standards of accuracy and safety in a fast-paced environment.
E-CommerceRetail
Responsibilities
Supervise daily e-commerce order fulfillment, ensuring all online orders are accurately picked, packed, and shipped within established SLAs
Monitor fulfillment queues and shipping priorities to maintain on-time performance and maximize customer satisfaction
Oversee inventory movement, packaging standards, and label accuracy to minimize errors and ensure professional presentation
Lead and mentor a team of approximately 20 associates, fostering a culture of safety, accountability, and continuous improvement
Partner with the Manager, Web Fulfillment, to schedule labor effectively, delegate assignments, and coach associates for growth and performance
Support onboarding, training, and ongoing skill development to ensure every team member understands performance expectations and quality standards
Uphold Tandy’s commitment to accuracy and service excellence by enforcing quality control standards throughout the fulfillment process
Conduct regular audits to ensure accuracy in order picking, labeling, and packing
Promote and model safe work practices, ensuring compliance with all company and OSHA safety guidelines
Track and report on key performance indicators (KPIs), including order accuracy, throughput, time-to-ship, and productivity
Identify workflow bottlenecks and collaborate cross-functionally with DC Operations, IT, and Customer Service to implement process improvements
Contribute to initiatives that enhance speed, efficiency, and customer satisfaction while maintaining Tandy’s high quality standards
Partner with the Manager, Web Fulfillment, and other DC leaders to align daily priorities, share performance insights, and coordinate resource allocation
Communicate proactively with Customer Service and E-commerce teams to resolve fulfillment issues and ensure smooth order flow
Serve as a role model of teamwork, professionalism, and open communication
Qualification
Required
2–4+ years of supervisory or lead experience in e-commerce or retail distribution fulfillment
Proven ability to manage team performance in a high-volume, fast-paced environment
Demonstrated success coaching and motivating associates to meet and exceed KPIs
Hands-on experience with warehouse management systems (WMS) and barcode scanning technologies
Strong understanding of e-commerce fulfillment workflows, shipping methods (parcel, LTL), and packaging requirements
Working knowledge of safety standards and best practices in warehouse operations
Excellent interpersonal and communication skills with the ability to collaborate effectively across departments
Skilled at providing constructive feedback, recognizing performance, and maintaining a positive team environment
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with modern fulfillment and ERP systems
High school diploma or GED required
Reliable transportation and excellent attendance required
Ability to stand, walk, and lift 30–50 lbs for extended periods in a fast-paced environment
Preferred
Associate's or Bachelor's degree preferred
Benefits
Air conditioned/climate-controlled warehouse; moving soon to a brand-new location.
Competitive compensation – strong pay for performance culture.
Regular Incentive Bonus Programs – based on performance and productivity, a great way to grow your pay!
Paid Holidays – 10 paid holidays available on day one of employment.
Paid Time Off – beginning at 30 days of employment.
Comprehensive health care coverage options: medical, dental, vision plus life and disability insurance
401(k) Plan – company matched
Employee discounts on our products
And much, much more!
Company
Tandy Leather
Tandy Leather is a retail company that offers leatherworking tools, buckles, and belt adornments.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Janet Carr
CEO
Recent News
Tandy Leather Factory, Inc.
2025-11-11
Tandy Leather Factory, Inc.
2025-08-13
GlobeNewswire News Room
2025-03-01
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