Northmarq · 11 hours ago
Loan Operations Analyst
Minneapolis, MN
Full-time
Onsite
Entry Level
$65K/yr - $75K/yr
1+ years expNorthmarq is a unique capital markets resource for commercial real estate investors, providing access to experts in various financial services. They are seeking a Loan Operations Analyst to perform higher-level analysis of data, oversee records and processes, and provide training and mentoring to team members.
Real Estate Investment
Responsibilities
Provide premier customer service to lenders, borrowers, other Northmarq staff, and outside vendors
Deliver an exceptional work product that reflects a high level of accuracy and expertise
Demonstrate expertise in onboarding all loan types into the system. Manage weekly reporting and general oversight of the function, including training of team members and quality control
Prepare and deliver Delinquency Reporting
Compile and deliver annual compliance reporting. Coordinate various audits. Ensure the process is seamless
Analyze payment processing requests and ensure accurate daily application of incoming funds. Identify errors and seek timely resolution
Set up and maintain investor information on servicing system. Understand big picture and provide excellent operational support to Servicing
Demonstrates excellent problem-solving skills, researches, analyzes risks and provides possible solutions to problems
Research, develop, and modify department policies and procedures. Provide and implement ideas on process changes to maximize efficiencies
Analyzes data and processes, locates and corrects inconsistencies to ensure no impact to others
Assists servicing with various projects as needed
Ensure integrity of data and consistency is maintained in all Servicing systems and in line with the general accepted recordkeeping principles. Make sure the Servicing department is following industry standards and best practices pertaining to retention and managing information/records
Coordinate system upgrades. Audit data integrity in various systems. Provide expertise and support for system maintenance on all platforms
Expert at training, develops training plans and provides timely feedback for growth and development
Perform other reasonable tasks/projects, as assigned
Qualification
Required
Bachelor's degree; preferably in Business
1-3 years of related office experience
Working knowledge of Microsoft Office software, including Excel and Word
Familiar with commercial loan terminology
Demonstrated ability to handle multiple projects and assignments; able to prioritize and meet deadlines
Excellent/Effective written and verbal communication skills
Strong organizational skills
Premier customer service skills
Display initiative, decision making and problem-solving skills
Attention to detail and accuracy required
Able to quickly learn new software and systems, able to provide support to the servicing department on various systems
Ability to work independently and within a team, with minimal supervision
Preferred
Background in commercial lending or servicing
Benefits
Medical
Dental
Vision
Paid time off
401K match
Annual discretionary contribution based on business performance
Paid parental leave
Adoption assistance
Education assistance
Volunteer paid time off
Charitable contribution match
And so much more!
Company
Northmarq
As a company built on the founding principle of integrity, we’re invested in your success.
1001-5000 employees
H1B Sponsorship
Northmarq has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (2)
2023 (1)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Ani Paulson
Senior Vice President
JoAnn Neau
Chief Marketing Officer
Recent News
Canada NewsWire
2025-11-01
Charleston Business
2025-10-22
2025-09-12
Company data provided by crunchbase