Pretium Enterprise Services, India · 1 month ago
Senior Escrow Specialist
Jacksonville, FL
Full-time
Hybrid
Mid, Senior Level
2+ years expSelene Holdings is a multiple-lines business financial services firm with a mortgage servicing company and various other financial services. They are seeking a Senior Escrow Specialist to manage tax-related inquiries and ensure timely disbursement of tax payments while developing departmental policies and maintaining internal controls.
Financial Services
Responsibilities
Work closely with the tax outsource vendor to ensure quality of service and adherence to contracts
Ensure all Tax research issues are handled in a timely fashion, including inquiries on Disbursements, Returnd/Refunds, Delinquent Taxes, Tax Sales, and establishment of tax lines
Ensure tax payments are disbursed timely
Prepare monthly vendor scorecards for adherence to SLAs stated within SOW
Establish internal controls to reduce clerical errors and customer complaints
Develop and maintain departmental policies and procedures
Prepare monthly reports for senior management
Responsible for assisting Management with implementing the overall direction, coordination and evaluation of their department
Carries out responsibilities in accordance with the organization’s policies and applicable laws
Responsibilities include assisting training, planning, assigning and directing work, addressing complaints, and resolving problems
Qualification
Required
High school diploma or general education degree (GED) required
Two to five years' related experience and/or training required
At least two years' experience in supervisory role required
Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook)
Previous experience with MSP, Black Knight/LPS and/or Fiserv required
Preferred
Bachelor's degree (B. A.) or higher in business related field from an accredited four-year college or university preferred
Benefits
Paid Time Off (PTO)
Medical, Dental & Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan
Company
Pretium Enterprise Services, India
Pretium Enterprise Operations India Private Limited (PES India) is a subsidiary of Pretium Partners, LLC.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase