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Sutherland · 1 month ago

Senior Retail Licensing & Regulatory Specialist

United States

Full-time

Remote

Senior Level

5+ years exp

Sutherland is looking to add a skilled Senior Retail Licensing & Regulatory Specialist to support a discount retail program. This role serves as the definitive Retail Compliance Authority, responsible for mapping complex licensing requirements and ensuring that the application process is legally sound and risk-mitigated.

AnalyticsArtificial Intelligence (AI)ConsultingInformation ServicesInformation TechnologyOutsourcing

Responsibilities

Define, document, and categorize all mandatory license renewal criteria, supporting documents, lead times, and required fees for the high-volume/high-risk retail license portfolio (e.g., ABC, Health, Tobacco, Fire, Propane)

Create a definitive map of all inter-license dependencies (e.g., Business License must be active for Health renewal; Health must be active for ABC renewal) to inform the system's workflow logic

Identify and document key variances in renewal processes across different states and municipalities, focusing on areas requiring unique forms, affidavits, or public notice/hearing requirements

Act as the Tier 3 expert for all complex jurisdictional compliance questions during the design, configuration, and pilot phases

Serve as the primary instructor to train the Offshore Process Transition Lead and the Platform Configuration Specialist on the core licensing process and critical non-compliance risks

Qualification

Multi-jurisdiction license renewalsComplex license renewalsRegulatory text interpretationLicense renewal lifecycleTrainingKnowledge transfer

Required

5+ years of direct experience managing multi-jurisdiction license and permit renewals for a large national retailer, restaurant, or quick-service chain

Expert knowledge of Complex license renewals (Alcoholic Beverage Control/ABC, Health Department Permits, Hazardous Materials)

Proven ability to interpret and document complex regulatory text (statutes, municipal codes) into clear, actionable business rules

Strong grasp of the license renewal lifecycle, from application to closeout and archival