Hope Veterinary Group LLC ยท 1 month ago
Receptionist/Administrative Assistant
Stamford, CT
Full-time
Onsite
Entry Level
$14/hr - $16/hr
1+ years expHope Veterinary Group LLC is seeking a Receptionist/Administrative Assistant to be the first point of contact for clients and their pets. This role involves managing client communications, scheduling appointments, and maintaining patient records while ensuring a welcoming environment for clients.
Non-profit Organization Management
Responsibilities
Weighing pets
Talks with owner about the visit and why they are there, communicates this to Veterinarian and Veterinary Technician
Calls owner to communicate lab results
Prepares patient prescriptions and food orders
Checks clients out
Sends client records
Organizes patient charts and updates in practice software
Pulls patient charts to prepare for upcoming visits
Cleaning
Laundry
Reception area floors mopped on daily-basis
May need to assist with feeding and walking boarders and ensuring kennel areas are clean
May need to occasionally hold an animal for Veterinarian or Veterinary Technician
Qualification
Required
Interact with pets and their owners
Present a positive, agreeable demeanor
Answer phones and take detailed messages
Book client appointments
Detail-oriented
Able to multitask in a high paced, challenging environment
Comfortable with computers and a Windows environment
Monitor online appointment software
Scan client records
Update patient records in online practice software
Physically capable of walking large dogs back to the kennel and grooming areas
Love of animals
True team player
Communicate well with others
Be an asset to the growing team
Preferred
High school or equivalent
Customer Service: 1 year
Computer Skills: 1 year
Benefits
Employee discount
Paid time off
Professional development assistance
Company
Hope Veterinary Group LLC
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase