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Services for the UnderServed · 12 hours ago

Assistant Program Director (Licensed Clinician)

Brooklyn, NY

Full-time

Onsite

Senior Level

$80K/yr - $85K/yr

5+ years exp

Services for the UnderServed is dedicated to supporting the well-being of others. They are seeking an Assistant Program Director who will supervise program staff, coordinate daily operations, and ensure the safety and comfort of guests. This role involves managing service plans, conducting utilization reviews, and representing the agency in community outreach efforts.

Health CareHomeless ShelterNon ProfitResidentialSocial

Responsibilities

Familiar with OMH regulations and scope

Provides direct supervision of all program staff and report necessary follow ups to the Program Director

Establish connections with MCO’s regrading notification sheets, follow ups, clinicals and discharge clinicals for client stay

In the absence of the program director, the assistant director is responsible to assist with completion of guest’s service plans and overseeing all daily operations

Coordinates weekly Utilization reviews with the management team and submit report and recommendations to The Program Director and Regional Director

Responsible for coordination with referring provider as needed

Participates in Guest’s discharge planning, collateral contact and safety planning

Provides emergency and relief coverage as necessary

May represent agency and Program with community outreaches and presentations

Prepares reports such as billing, physical plant reports, food and supplies order report and service authorization report

Responsible for ensuring the safety and security of all program guest and staff by reporting damages and necessary upgrades in a timely manner and inform the Program director of any concerns

Ensure completion of utilization reviews, guest surveys, community meetings, outreaches, food and supplies order, fire drills, progress notes, follow-ups, supervisions, outreaches, chart reviews and accurate documentation is done by appropriate staff members. Ensuring the program is always audit ready

Participates in team meetings to ensure guest’s safety planning, goal attainment, collateral contact and discharge planning for each guest to ensure their wellness

Provides emergency and relief coverage as necessary

On -Call 24 hrs a day / 7 days a week

May represent agency and Program with community outreaches and presentations

Prepare weekly and monthly reports for the Program director, including any problems, proposals for changes in policies, program design, guest reviews and bed utilization reports

Ensure daily operations are managed and staff workflow meets the Program’s requirements

Secure full occupancy of the Supportive Crisis Stabilization Center to meet the LOS (Length of stay) requirements

Complete staff timesheet weekly and approve vacation and time off requests, when needed

Review policies bi-monthly to ensure program compliance

Provide staff trainings and in-services as needed to promote job effectiveness and performance

Additional duties as requested

Qualification

Licensed ClinicianManagement ExperienceCrisis Program ExperienceComputer LiteracySubstance Use KnowledgeEffective CommunicationCultural CompetenceLeadership AbilitiesInterpersonal Skills

Required

Master's degree with minimal five years of management experience working in a social service or behavioral health. Must have a license that aligns with the master's degree of study. (LMSW, LPC, etc)

Experience working with people diagnosed with mental illness and people struggling with substance use and co-Occurring disorder

Experience working within a respite/residential or crisis 24 hr. program

Effective written and oral communication skills

Ability to provide in-service trainings to program staff

Computer literacy skills (Excel, Teams, Windows, Outlook)

Experience working with children/youth and /or Families

Ability to work evenings and/ or weekends

Knowledge of substance use and mental illness as it relates to working with families, Youth/children and adults

Effective interpersonal and written communication skills and ability to work as a member of an interdisciplinary team; able to relate with diverse staff; customer service focus in interactions with diverse client population

Ability to review clinical notes within appropriate timelines