HB Travels · 1 month ago
Remote Travel Specialist
United States
Full-time
Remote
New Grad, Entry LevelHB Travels is a travel agency that prides itself on delivering personalized, high-quality service to travelers across the country. As a Remote Travel Specialist, you will guide clients through every stage of their journey, ensuring a seamless experience by assisting with travel arrangements and addressing any challenges they may face.
Consumer Services
Responsibilities
Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner
Support clients with booking modifications, cancellations, and special travel requests
Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes
Follow up with clients to confirm travel plans and gather feedback post-trip
Address concerns with empathy and efficiency, ensuring client satisfaction
Qualification
Required
Excellent communication skills—both written and verbal
A background in customer service, ideally within travel, tourism, or hospitality
High attention to detail, strong organizational habits, and a proactive mindset
Tech-savvy and able to learn new systems and booking tools quickly
A genuine enthusiasm for travel and helping others create memorable experiences
Benefits
Remote flexibility – work from anywhere, with hours that fit your lifestyle.
Exclusive travel perks and access to industry-only discounts.
Professional growth – ongoing training and support from a dedicated team.
Be part of a passionate community focused on building dreams and memories through travel.
Company
HB Travels
HB Travels is a Massachusetts-based, home-operated travel agency dedicated to crafting unforgettable getaways, whether near or far.
Founded in 2022
0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase