Hofstra University · 2 months ago
Director of Ticket Sales and Operations
Hempstead, NY
Full-time
Onsite
Lead/Staff, Director/Executive
$66K/yr - $66K/yr
1+ years expHofstra University is nationally ranked and recognized as Long Island’s largest private university. The Director of Ticket Sales and Operations oversees all aspects of ticket sales, focusing on achieving sales goals and managing renewal and new sales initiatives, especially for Basketball, while ensuring compliance with University policies.
Education
Responsibilities
Oversees all aspects of ticket sales, including group, suite, individual, and season tickets
Focuses on achieving sales goals, managing renewal and new sales initiatives—especially for Basketball—and driving individual game sales through outreach, promotions, and special offers
Assists with game-day activities related to sales, such as clinics, receptions, and special events, and ensures compliance with University policies
Creates and implements ticket office policies and procedures following university and NCAA audit guidelines and New York law
Sets season tickets and single game prices, administers comp ticket programs, reconciles game day events, deposits ticket revenue, and builds stadium and facility manifest
Administers and maintains detailed financial reporting for ticket sales and income for the Hofstra Athletics ticket office
Designs and implements reporting standards and establishes employee guidelines for accountability of funds
Supervises and trains ticket office outbound sales staff to secure high level sales while also providing great customer experience
Meets with outbound sales team and team members individually to help them meet and exceed their goals and development
Responsible for meeting and exceeding their own new sales goals to include sales of premium seating as well as season tickets
Provides sales and revenue reports to the Associate Director of Athletics for External Affairs when necessary
Communicates with the Conference or visiting institutions on ticket distributions for any regular season CAA contest or post season events that Hofstra hosts or have Hofstra athletic teams competing in
Responsible for the knowledge of and adherence to NCAA rules and regulations
Performs other related duties as assigned
Qualification
Required
Bachelor's degree required
Valid driver's license
Minimum 1-3 years of related experience in athletics ticketing
Excellent knowledge of Microsoft Office
Must be motivated, sales driven and detail oriented
Must possess excellent communication and interpersonal skills
Preferred
Master's degree preferred
Knowledge of AudienceView's Ticketing System is a plus
Company
Hofstra University
Hofstra University is a private, non-profit, nonsectarian institution located in the village of Hempstead, New York
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
National Safety Council
2024-04-29Grant
Leadership Team
Kristy Loewenstein
Dean
Recent News
2025-12-03
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