NorthStar Anesthesia · 1 month ago
Employee Relations Manager
NorthStar Anesthesia is a company of caregivers that partners with over 280 client sites across more than 20 states to deliver high-quality anesthesia care. The Employee Relations Manager will provide expertise on employee relations and policy matters, oversee investigations related to policy violations, and ensure legal compliance within the organization.
Health CareMedical
Responsibilities
Completes, or supervises completion, of all investigations of allegations such as discrimination, harassment, retaliation, hostile work environment, and policy violations, among others
Coaches and educates HR Partners and NorthStar people managers on implementing resolutions for behavioral and performance management challenges
Supplies guidance to people managers in composing all corrective actions or performance reviews (documented verbal warnings, written warnings, clarifications of expectations, termination letters for those clinical employees whose employment is governed by an employment agreement, and performance improvement plans)
Enters, supports, and updates all incidents, complaints, and investigations to the company’s incident management system (Navex, EthicsPoint)
Manages relationships with union representatives and serves as Labor Relations Manager for HR
Partners with HR Partners who support markets with union representation to ensure we are following the most up to date laws and best practices in regards to labor relations
Updates and presents the Employee Relations Executive Dashboard at quarterly executive compliance committee meetings, showing trends and themes, as well as opportunities for process improvement and employee education
Owns and supports the NorthStar Employee Handbook, collaboratively consulting on policy changes and updates, as necessary. Helps in writing and editing policies in professional and easy-to-understand language
Partners closely with the HR Partner and Talent Management teams in HR on annual performance reviews, annual goal setting, and facilitation of educational sessions
Represents the employee relations function across a broad range of clinical and corporate employee stakeholders, engaging them with respect to best practices and coaching them when needed
Consults with in-house legal counsel, external attorneys, NorthStar compliance, and NorthStar quality management to ensure risks are fully considered and guidance to employees is consistent
Coaches and educates employees at all levels with respect to employee relations content, either through personally led trainings, small-group-facilitated discussions, or one-on-one conversations
Maintains a wide variety of employee records for the purpose of supplying information and documentation
Acts as NorthStar’s employee relations subject matter expert by staying current on employee and labor relations (attending webinars, conferences, and external trainings, often sharing back education and insights with the broader HR team)
Promotes NorthStar Anesthesia’s Core Values
Other duties, responsibilities, and/or special projects can be assigned and change at any time, with or without notice
Qualification
Required
Excellent oral and written communication skills
Strong grasp of soft skills such as emotional intelligence, professionalism, and cooperation
Outstanding interpersonal and decision-making skills
Thorough understanding of state and federal laws concerning labor and employee relations; interest in learning and continuing to stay current on evolving laws, regulations, and practices
Ability to remain tactful, calm, and persuasive in discussing and/or negotiating controversial and/or confrontational situations
Ability to present educational material for conducting training and education sessions
Ability to interpret and present data to an executive audience
Must work independently, collaboratively, and with direction
Intermediate to advanced knowledge of Office 365 Suite (Excel, PowerPoint, Word, Outlook)
Ability to compose reports, memos, letters, and other correspondence
Ability to prioritize workload and meet strict deadlines
Works directly with or develops confidential information, which requires regular use of discretion
Experience working in a complex business environment with 24x7 shifts essential
Preferred
Health care experience preferred
Company
NorthStar Anesthesia
Founded in 2004 by an Anesthesiologist and a CRNA, NorthStar Anesthesia is national anesthesia management company based in Irving, TX.
Funding
Current Stage
Late StageTotal Funding
unknown2018-06-05Acquired
2013-10-10Private Equity
Leadership Team
Recent News
24-7 Press Release Newswire
2025-12-07
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