Jetvia · 3 months ago
Fleet Quality Assurance Manager
El Paso, Texas, United States
Full-time
Onsite
Mid LevelJetvia is a company based in El Paso, TX, specializing in fleet management. The Fleet Quality Assurance Manager will oversee the condition and presentation of the company’s aircraft, ensuring they meet high standards of excellence while collaborating with various teams to enhance customer experience.
AerospaceAir Transportation
Responsibilities
Track and document the condition of all aircraft interiors, exteriors, and amenities upon arrival and departure from headquarters
Develop and maintain a fleet appearance standard, ensuring consistency across all aircraft
Coordinate with maintenance teams to address and hold accountability for appearance-related and functionality discrepancies
Liaise with interior refurbishment vendors, detailing crews, and paint shops to manage scheduling, quality control, and project completion
Create and oversee inspection checklists for aircraft presentation and customer experience readiness
Report regularly to leadership on fleet condition, appearance-related maintenance trends, and vendor performance
Collaborate with customer service and operations teams to integrate appearance standards into overall client experience
Ensure timely resolution of any issues impacting the passenger experience, from cabin features to aircraft cleanliness
Qualification
Required
Must have a strong ability to work with computers, using Excel, Airtable, and be a quick learner
Preferred
Degree in Art or Design
Strong eye for detail with a passion for aesthetics, presentation, and customer experience
Previous experience in aviation, luxury hospitality, project management, or related industries preferred
Excellent organizational and communication skills
Ability to hold teams and vendors accountable to high standards
Knowledge of aircraft interiors, paint, or detailing processes a plus (but not required)
Self-starter with strong problem-solving skills and ability to manage multiple projects simultaneously
Company
Jetvia
Jetvia provides 24/7, luxury flight services with the highest possible safety and security standards.
Founded in 1985
51-200 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase