Spindletop Center · 1 month ago
Customer Service Representative (Silsbee) Salary Range: $29,439 - $32,169
Silsbee, TX
Full-time
Onsite
Entry Level
$29K/yr - $32K/yr
1+ years expSpindletop Center is seeking a Customer Service Representative to provide administrative and technical support. The role involves coordinating information and ensuring exceptional customer service while assisting other staff as needed.
Health CareMental HealthNon ProfitProfessional Services
Responsibilities
Provides administrative and technical support to the Team Leader and their associated staff and volunteers, as needed
Coordinates the gathering and dissemination of information regarding strategic planning, key performance measures, policy and contract compliance, and other reporting as requested
Provides exceptional customer service
Serves as backup to other support staff when necessary to assist in managing the unit
Qualification
Required
High School diploma or GED required
At least one year of increasing responsible experience in administrative or office practices
Knowledge of word processing and computer data entry is required
Good spelling and grammar skills
Ability to compose memos, letters, and various complex reports and miscellaneous other documents with acceptable spelling and grammar
Ability to navigate medical software, if applicable
Skilled in the use of technology with Microsoft Office and all Google applications
Problem solving skills
Current State of Texas Driver License or if you live in another state, must be currently licensed in that state
Liability insurance required if employee will operate personal vehicle on Center property or for Center business
Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business
Must complete all training requirements in month in which they are due
Work will take place within office setting
Must submit to and pass a pre-employment drug test
Must successfully pass all background screens as required by the state
Ability to input data into computer, make calculations, complete paperwork, produce reports
Company
Spindletop Center
Spindletop Center provides healthcare services for mental illness, intellectual and developmental disabilities.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Denise LeBlanc
Chief Financial Officer
Company data provided by crunchbase