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Mercedes-Benz of Bedford · 1 month ago

Hourly Technician

Bedford, OH

Full-time

Onsite

New Grad, Entry Level

$20/hr - $25/hr

Mercedes-Benz of Bedford, a Penske Automotive Group dealership, is looking for an Hourly Technician to join our team and deliver extraordinary customer experiences. The role involves performing repairs and maintenance work to ensure customer satisfaction and compliance with industry standards.

Automotive

Responsibilities

Perform repairs and maintenance work in accordance with factory and dealership specifications and time standards for an excellent customer experience

Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs

Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards

Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors

Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate

Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment

Qualification

Customer experienceTechnical knowledgeShop tools knowledgeCommunicationTeamwork

Required

$1000 Sign On Bonus Available For Qualified Candidates

Genuine interest in providing an exceptional customer experience

Friendliness, enthusiasm, reliability, with a positive 'team-player' attitude

Strong work ethic with the ability to work in a fast-paced, results-driven environment

Safe working knowledge of shop tools and equipment, and dealership experience

Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs

Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards

Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors

Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate

Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment

All applicants must possess a valid driver's license and have a good driving record