Amazon · 8 hours ago
Senior Product Manager - Tech, Grocery Retail & In-Store Experience (GRAISE)
Hudson, MA
Full-time
Onsite
Senior Level
$151K/yr - $205K/yr
5+ years expAmazon is seeking a Senior Product Manager - Technical to join their Grocery Retail and In-Store Experience team, focusing on hardware and technology initiatives. This role involves driving product strategy and execution for innovative in-store solutions to enhance the shopping experience for customers.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Contribute to the product roadmap for checkout and In-store engagement products and associated in-store technologies
Partner with engineering teams to define technical requirements, architecture decisions, and development priorities, ensuring alignment with long-term strategic goals
Drive product improvements through data-driven analysis, customer feedback, and field performance metrics
Lead cross-functional initiatives spanning hardware, firmware, and software teams, coordinating efforts across electrical, mechanical, design, and software engineering disciplines
Collaborate with operations teams to optimize cart deployment, maintenance, and fleet management strategies across diverse store environments
Define and track key performance metrics for cart hardware and store systems, including uptime, performance, and customer adoption rates
Develop comprehensive business cases for new technology investments, balancing innovation with cost-effectiveness and scalability
Work backwards from customer needs to deliver innovative shopping experiences, considering both shopper and store associate perspectives
Maintain an active awareness of emerging technologies and industry trends, proactively identifying opportunities to integrate innovative solutions into the grocery technology ecosystem
Leverage strong analytical and problem-solving skills to drive data-driven decision making
Demonstrate exceptional written and verbal communication abilities, with the versatility to convey complex technical information to diverse audiences
Thrive in fast-paced, ambiguous environments, delivering measurable results
Qualification
Required
Bachelor's degree
5+ years of technical product or program management experience
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Knowledge of project management tools and methodologies (agile to waterfall)
Preferred
Master's degree
Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
Experience in building and driving adoption of new tools
Experience with innovation, development, testing
Experience in retail or operations
Knowledge of AWS or cloud technologies
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
TechRadar.com
2026-01-16
2026-01-16
Chicago Sun-Times - Business
2026-01-16
Company data provided by crunchbase