Boys & Girls Clubs of Hartford · 1 month ago
Membership & Data Specialist
Boys & Girls Clubs of Hartford is dedicated to supporting youth in the community, and they are seeking a Membership & Data Specialist to assist with data entry and membership tracking. The role involves maintaining the membership database, processing applications, and engaging with members and the community to promote programs.
Non-profit Organization Management
Responsibilities
Contributes to the accurate and timely maintenance of a web-based member database
Collects, reviews and accurately inputs membership applications and other related documents
Provides demographic reports of membership data on a regular and consistent basis
Timely and accurately processes ClubHub data entry for all members
Monitors the front desk equipment, supplies and various program needs
Brings inventory and supply issues to the attention of management
Conducts community outreach activities, encourages parent/guardian engagement, promotes and recruits youth for programs (i.e. family plus)
Schedules tours and orientations for new members, parents, volunteers and visitors
May assist or provide program services and cooperative learning activities for youth that are both recreational and educational
Ensures the safety of members, demonstrates positive values, and ethical behavior during service and program delivery
Displays a high level of enthusiasm, commitment and professionalism towards Club members, parents and activities
Monitors attendance, pick-ups and drop offs of children according to safety and security protocols and parental or guardian authorizations
Will have oversight of individuals, groups of youth, visitors and people entering and exiting the building
Qualification
Required
This job requires availability of Monday-Friday 1:30 p.m.-6:30 p.m
High School diploma or GED
Experience working with youth
Data entry skills
Proven positive customer service skills
Ability to clearly communicate verbally and written
Flexibility, patience, tolerance, and a willingness to learn new related skills
Computer proficiency including Microsoft Office products
Preferred
Cultural competency working with Latino and African-American populations is extremely beneficial
Bilingual in English and Spanish a plus