CLAAS · 1 month ago
Customer Account Manager - Mitchell SD
Le Mars, IA
Full-time
Onsite
Entry, Mid Level
2+ years expCLAAS FARMPOINT is a mobile-first, technology-driven parts and equipment service provider focused on building relationships with farmers. The Customer Account Manager is responsible for identifying and developing new accounts, retaining customers, and growing revenue while strengthening overall relationships with existing customers.
AgricultureCommercialMachinery ManufacturingManufacturing
No H1B
Responsibilities
Responsible for identifying and developing new accounts, retaining customers, growing revenue and strengthening the overall relationship with existing customers
Responsible for the attainment of targeted retail (new and used equipment) and service sales and the promotion of products and customer relations for the company within assigned territory
Responds to customer queries and identify new business opportunities among existing customers
Role with actively liaise with cross-functional internal teams to improve the entire customer experience
Strategically supports accounts / customers in finding the best solution for their farm based on their circumstances and needs
Outbound pro-active calling to identify new opportunities/applications, initiate sales campaigns, reach decision makers, and collect competitive intelligence
Managing and building up the relationship along the entire customer lifecycle (sales – new and used, service, parts) with focus and understanding of the customers’ needs
Responsible for the implementation of approved marketing tools to strengthen product and market knowledge to improve retail sales results
Responsible for customer relationship management, including factory visits; or assists with coordination of field demonstrations and trainings
Qualification
Required
MUST BE ELIGIBLE TO WORK IN THE U.S
IDEAL LOCATION: MITCHELL SD OR SURROUNDING COMMUNITY
4 year College Degree in Agriculture or related field or equivalent experience, required
Must have solid knowledge about farming business and the economics that drives farmers' decision making
Prior experience using CRM tools (e.g. salesforce) to document customer touch points and build account pipelines
Must have excellent written and verbal communication skills
Excellent problem analysis and problem solving skill set
A valid driver's license with verifiable continuous safe driving history is required
Preferred
Minimum of 2 years' experience in large machinery sales or experienced marketing capacity with agricultural equipment manufacturer
Knowledge of CLAAS products and retail finance process a plus
Benefits
Premium free health, vision, short-term disability, and long-term disability
Competitive rate dental plans
Competitive paid time off, including Vacation, Sick, and Paid Holidays
401(k) with a generous company match
Retirement Readiness Program
Company-Paid Life Insurance
Flexible Spending Accounts
Employee Assistance Program, including mental health; Legal & Financial Services; & Dependent Care Benefits
Fun & Safe Environment
Company
CLAAS
Claas is an agricultural machinery manufacture company.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Maik Manthey
CTO CLAAS Group
Recent News
2024-04-09
2024-03-30
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