Covenant Health ยท 1 month ago
DEPARTMENT ASST FORTRESS
Oregon, United States
Full-time
Onsite
New Grad, Entry LevelCovenant Health is the organization behind Fort Sanders Health & Fitness Center, a premier fitness facility in Knoxville. The Department Assistant role involves providing customer service to members and supporting the Business Office Manager with daily office functions and administrative tasks.
Health CareHealth InsuranceHome Health Care
Responsibilities
Maintain organization and security of all files and account information
Review all new sales to verify contracts are set correctly and relationships are added to assure correct usage of account
Enter or make changes to membership account such as upgrades, downgrades, temporary suspensions, etc
Changing and updating member profile information
Provide necessary information or assistance to the front desk in problem solving situations
Monthly cancellation process
Making new member cards as well as remaking current member cards. Upkeep of card machine
Keeping all excel sheets up to date as needed i.e., GRIT, NEW-U, Hydro-massage, etc
Filing and continuing current projects
Assist with collections process (updating monthly list, sending letters, making calls, etc.)
Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives and participates in quality improvement initiatives as requested
Performs other duties as assigned
Qualification
Required
Any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED
Ability to maintain organization and security of all files and account information
Ability to review all new sales to verify contracts are set correctly and relationships are added to assure correct usage of account
Ability to enter or make changes to membership account such as upgrades, downgrades, temporary suspensions, etc
Ability to change and update member profile information
Ability to provide necessary information or assistance to the front desk in problem solving situations
Ability to manage the monthly cancellation process
Ability to make new member cards as well as remake current member cards and upkeep of card machine
Ability to keep all excel sheets up to date as needed
Ability to file and continue current projects
Ability to assist with collections process (updating monthly list, sending letters, making calls, etc.)
Ability to follow policies, procedures, and safety standards
Ability to complete required education assignments annually
Ability to work toward achieving goals and objectives and participate in quality improvement initiatives as requested
Ability to perform other duties as assigned
Preferred
Bachelor's degree in a directly related field from an accredited college or university
Company
Covenant Health
Covenant Health is a top-performing healthcare network company located in Knoxville.
Founded in 1996
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jim VanderSteeg
President and CEO
Recent News
Morningstar.com
2025-12-19
Morningstar.com
2025-10-02
Company data provided by crunchbase