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Epiq · 20 hours ago

Senior Global Account Director

Charlotte, NC

Full-time

Onsite

Senior Level, Lead/Staff, Director/Executive

10+ years exp

Epiq is a company that values its employees and their contributions. The Senior Global Account Director is responsible for developing and maintaining strategic relationships with key global accounts, leading account management activities, and driving business development initiatives to ensure client satisfaction and retention.

Document ManagementEdiscoveryInformation TechnologyLegalLegal Tech

Responsibilities

Develop and maintain strategic relationships with key global accounts

Lead account management activities to ensure client satisfaction and retention

Drive business development initiatives to expand service offerings

Conduct sales calls and presentations to prospective clients

Collaborate with internal teams to deliver customized solutions

Negotiate contracts and agreements with clients

Provide consulting services to clients on best practices and industry trends

Manage sales reporting and analysis to track performance

Qualification

Account ManagementBusiness DevelopmentNegotiationCustomer Relationship Management (CRM)Consulting ServicesSales ManagementAnalytical ThinkingClient SatisfactionCold CallingCollaborative Problem Solving (CPS)Functional ExpertiseGlobal DeliveryLaw FirmsLegal Support ServicesSales CallsRelationship Building