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Metropolitan Transportation Authority · 9 hours ago

Senior Manager, Policy Administration

New York, NY

Full-time

Hybrid

Senior Level

$99K/yr - $124K/yr

6+ years exp

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people. The Senior Manager, Policy Administration will be responsible for managing the development and maintenance of MTA People/HR policy directives to support the MTA’s mission and strategic objectives.

Transportation/Trucking/Railroad

Responsibilities

Research, benchmark, draft, maintain, and update the People Department policy directives and standardized procedures. Conduct policy research and data collection. Collect and develop data received from agency partners related to the establishment of People policy standards

Facilitate collaboration with agency partners, senior management, and other MTA stakeholders on interpretation of and compliance with People Department policies, procedures, guidelines, and standards

Ensure that policies, procedures, and practices comply with city, state, and federal laws, as well as align with the MTA’s mission and strategic business objectives

Conduct comparative analyses and research of policies, procedures, guidelines, and programs. Collect quantitative and qualitative data on changing and emerging trends. Analyzes trends and metrics to develop solutions, programs, and policies. Make actionable proposals for policy and procedural revisions and best practices to the Director. Develop and maintain policy comparative analysis spreadsheets and reports

Assist the Director in the development and implementation of policy education, training, and communication. Formulate strategies for effective policy education and compliance at agency partner venues. Craft language and organize the distribution of governing policies through effective communication channels. Facilitate information exchange between agency partners and senior management to enhance awareness. (e.g., policy notices, updates, etc.)

Ensures Policy administration internal audits are conducted timely manner. Makes recommendations addressing any process or policy gaps, or other issues as determined by the Director

Support the Director of Policy Administration and perform the Director’s duties in their absence

Other duties as assigned

Qualification

Human Resources policiesFederalState lawsProject ManagementAnalytical skillsCommunication skillsOrganizational skillsLeadership skillsMicrosoft Office SuiteConflict resolutionTime management

Required

Must demonstrate ability to measure ongoing effectiveness of Human Resources policies, procedures, and practices and recommend changes as needed

Advanced knowledge and understanding of federal and state Human Resources and labor laws/regulations

Ability to work with all internal levels within a given organization, including the MTA Board

Demonstrated ability to communicate and interact well with external agencies. External agencies may include the Governor's Office for New York State, the New York City government, elected and other public officials, as well as any staff located at other federal or state agencies, authorities, or any other transportation agencies

Demonstrated ability to work in a high-profile, high-pressure environment effectively. Demonstrates project planning skills and ability to meet deadlines even as priorities change

Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible

Experience in a blended organization or experience in a consultative role within a changing organizational environment, including “hands-on” experience and knowledge of human resources functions such as recruitment, compensation, organizational development, employee engagement, compliance, and change management

Must have superior writing, research, and analytical skills

Excellent attention to detail

Excellent communication (verbal, written) and interpersonal skills

Excellent organizational, planning, and presentation skills

Excellent Project Management skills

Excellent time management skills and the ability to plan strategically

Must be able to set priorities and timelines, meet deadlines, and handle multiple diverse activities without supervision. Must possess good judgement and be able to make decisions in a timely manner

Must possess conflict resolution skills and be able to work collaboratively with others

Displays strong leadership skills with the ability to motivate and foster teamwork

Ability to assist managers in solving organization, people, and change-related issues

Demonstrated quantitative skills

Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook

Bachelor's degree in Business, Public Administration, Public Policy, English, Law, Political Science, Human Resources, or a closely related field. An equivalent combination of education and experience may be considered in lieu of a degree

Minimum 6 years related experience with an emphasis on policies, procedures, or written communications preferred, including at least 3 years in a managerial and/or project manager/administrative role in a large, multi-faceted, fast-paced organization or governmental body preferred

Preferred

7 years of related experience with an emphasis on policies, procedures, or written communications preferred, including at least 3 years in a managerial and/or project manager/administrative role in a large, multi-faceted, fast-paced organization or governmental body preferred

Familiarity with the MTA's policies and procedures

Familiarity with the MTA's collective bargaining procedures

Company

Metropolitan Transportation Authority

Glassdoor3.6

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.

Founded in 1834

New York, NY, US

10001+ employees