Konica Minolta Business Solutions Canada · 1 month ago
Salesforce Business Intelligence Analyst
Ramsey, NJ
Full-time
Hybrid
Mid Level
3+ years expKonica Minolta is a leading business solutions provider looking for a Salesforce Business Intelligence Analyst to join their Ramsey headquarters. The role involves analyzing Salesforce data, optimizing CRM tools, and collaborating with sales leadership to enhance decision-making processes and drive business growth.
Consumer ElectronicsRetailSoftware
Responsibilities
Salesforce Data Monitoring & Analysis
Extract, clean, and analyze sales data from Salesforce to identify trends, gaps, and opportunities. Translate findings into clear recommendations that inform sales strategies
Develop dashboards and reports that provide actionable insights for sales leadership and cross-functional teams
Track CRM usage metrics to ensure adoption and recommend areas for improvement
CRM Optimization & Collaboration
Partner with Salesforce Business Analysts and Developers to validate that CRM tools and enhancements align with business goals
Ensure CRM products are functioning effectively and contributing to streamlined workflows and improved sales outcomes
Support change management initiatives related to CRM upgrades or process changes
Process Improvement & Strategic Insights
Identity inefficiencies in current sales processes, streamline operations through data-driven solutions, and partner with sales leadership to ensure successful adoption
Partner with sales leadership to align CRM capabilities with business goals and deliver insights that guide decisions and drive adoption
Collaborate with cross-functional teams to ensure CRM tools are used to their full potential across departments
Qualification
Required
Bachelor's degree in Business, Data Analytics, Information Systems, or related field or equivalent
Salesforce Administrator or Analyst certification
3+ years of experience in a data analysis role, preferably within a sales or CRM-focused environment. Sales management experience highly desirable
Strong proficiency in Salesforce (Sales Cloud, Service Cloud, Reports & Dashboards)
Experience with data visualization tools (e.g., Power BI) and Excel
Familiarity with CRM integrations and automation tools
Experience working in a corporate sales environment or with sales operations teams
Excellent analytical thinking and problem-solving skills
Understanding of sales organizations, sales workflows and sales data
Strong communication skills with the ability to translate data into business insights
Company
Konica Minolta Business Solutions Canada
Everyday, Konica Minolta’s more than 41,000 employees across the globe work to enable their clients, coworkers and partners to succeed in reaching their maximum potential.
501-1000 employees
Funding
Current Stage
Late StageRecent News
2025-10-02
GlobeNewswire News Room
2024-12-10
Company data provided by crunchbase