ICE · 8 hours ago
Engineer, Enterprise Collaboration
Atlanta, GA
Full-time
Onsite
Senior Level
5+ years expICE is a company focused on providing end-to-end delivery of email services and surrounding technologies. The Engineer, Enterprise Collaboration will provide expertise and support for email services while managing projects and collaborating with team members to resolve issues and improve processes.
E-CommerceFashionJewelryMarketplace
Responsibilities
Communicate clearly and collaborate with team members to execute tasks successfully. Provide Out of Hours support on an On-Call roster/rotation basis
Manage full life cycle of engineering projects; perform complex development work and provide recommendations to management on potential solutions to issues
Demonstrate a strong knowledge and understanding of development areas and how team contributions factor into overall health of the technology function
Manage and resolve a variety of problems within their respective technology setting and provides solutions based on best practices and existing precedents
Contribute to team by managing projects and assisting other technical & product managers in the evaluation of product requirements for software applications; develops and reviews detailed specifications
Frequently interact with team and management to resolve issues or inquiries related to development; improve processes and procedures, where possible
Document pertinent details and graphical representations of systems and flows for historical reference and consumption by team members, other technical teams, and management
Document procedures for team member consumption
Maintain system inventories
Qualification
Required
5+ years of related experience
Good experience and knowledge with IaaS SEG's such as Proofpoint Email Security and Cisco IronPort
Good experience and knowledge with Microsoft Email platforms; Exchange Online/M365 and Exchange 2016/2019/SE
Experience with end-to-end email delivery in the Enterprise
Good understanding of E-mail security controls and how to apply them within the Enterprise. Awareness of SPF, DKIM, DMARC, Anti-Spam, Anti-Malware and others
Familiarity with Active Directory, Group Policy, DNS and Load Balancers
Familiarity with ADFS, Entra ID and SAML
Experience with management and automation scripting in PowerShell. Should be comfortable performing tasks from the command line and write basic scripts
Experience with the management and optimization of Windows Server 2016/2019 in the Enterprise
Good troubleshooting skills and ability to pinpoint root-cause
Familiarity with industry standard server engineering tools and practices
Familiarity with ServiceNow and Change/Incident Management practices
Preferred
Experience in the Financial Services industry is a plus
Experience with Azure services and IaaS is a plus
Experience with
ix operating systems is a plus
Knowledge of Google Workspace is a plus
Company
ICE
We are building the largest jewelry marketplace.
10001+ employees
H1B Sponsorship
ICE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$49MKey Investors
Polaris Partners
2017-12-07Acquired
2016-03-15Series Unknown
2015-07-01Seed· $2M
Leadership Team
Joseph Albert
Chief Technology Officer
David Farrell
Chief Operating Officer, ICE Futures U.S.
Recent News
2026-01-13
Crowdfund Insider
2026-01-12
Company data provided by crunchbase