Giro Sport Design · 1 month ago
Sales Operations Analyst, CRM - Adventure Sports
Irvine, CA
Full-time
Onsite
Mid Level
$67K/yr - $75K/yr
3+ years expGiro Sport Design is a collective of makers who design and manufacture performance gear and precision technologies. The Sales Operations Analyst, CRM will serve as the primary administrator for Salesforce CRM, ensuring data integrity and user adoption while leading forecasting and reporting efforts.
ComputerHardwareManufacturingSporting GoodsSports
Responsibilities
Serve as the Salesforce CRM administrator, managing user access, profiles, and permissions
Lead CRM governance initiatives to ensure consistent data standards and usage across teams
Identify and implement system enhancements to improve usability and performance
Oversee new customer onboarding processes within Salesforce
Maintain Customer Master data integrity and ensure alignment with business rules
Collaborate with cross-functional teams to resolve data discrepancies and improve data quality
Manage sales territory assignments and updates within Salesforce
Develop and maintain territory maps and optimize coverage models
Support strategic territory planning and realignment initiatives
Enable accurate forecasting through opportunity and pipeline management best practices
Monitor Salesforce activity tracking and ensure compliance with sales processes
Partner with sales leadership to refine forecasting methodologies and reporting cadence
Build and maintain automated reports and dashboards in Salesforce and Power BI
Integrate CRM data with Power BI for advanced analytics and performance insights
Provide actionable insights to sales leadership through regular reporting
Act as the central hub for sales communications, training, and engagement
Develop and deliver CRM training materials and sessions for sales representatives
Support change management and adoption of new tools and processes
Qualification
Required
Bachelor's degree in Business, Information Systems, or related field
3+ years of experience in Sales Operations, CRM administration, or related role
Proficiency in Salesforce CRM and Power BI
Strong analytical skills and attention to detail
Excellent communication and project management abilities
Preferred
Salesforce Administrator certification
Experience with territory planning tools and customer data management systems
Benefits
Medical and dental
Vision
Disability and life insurance
401K
PTO
Paid holidays
Gear discounts
Company
Giro Sport Design
Giro was founded more than 30 years ago by Jim Gentes, a man with an obsession for design and answering unmet needs.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase