University of California, Santa Cruz · 4 weeks ago
Assistant Director of Athletics and Recreation for Operations and Member Services
Santa Cruz County, CA
Full-time
Onsite
Director/Executive
$76K/yr - $76K/yrThe University of California, Santa Cruz is a unique public university that combines liberal arts education with major research. The Assistant Director of Athletics and Recreation for Operations and Member Services is responsible for developing and supporting facility operations and membership services, overseeing strategic operations, staffing, budgeting, and ensuring effective community engagement.
ArtEducationUniversities
Responsibilities
Manages and supports all aspects of a highly complex intercollegiate athletics and recreation program
Executes management of passenger van fleet of the Athletics & Recreation Department, including key custody, institutional compliance, and regular maintenance. Drives fleet vehicles for maintenance, routine service, and parking, etc
Assists and executes facility and vehicle key management and custody systems
Manages and maintains software and hardware systems that support emergency preparedness, safety, department personnel, and general operations of the department
Contributes to and supports department financial operations and goals through daily reconciliation, regular budget maintenance, and annual reporting
Responsible for maintaining operational hours as well as staffing for the East Field House Complex and West Field House, respectively
Ensures accurate information related to facilities and operations is distributed to internal and external stakeholders when necessary
Contributes to the success of athletics game day operations on a regular, rotating basis through collaboration with other administrative and student staff in the Athletics & Recreation Department
Collaborates successfully with department personnel at all levels (coaches, administrators, part-time instructors, volunteers) to successfully execute departmental operations
Develops and cultivates relationships across campus with a variety of constituents
Coordinates internal and external facility reservations and events with other department professional staff
Responsible for the recruitment, hiring, onboarding, scheduling, training, retention, and development of approximately 100 student personnel
Ensures a diverse, representative workforce that reflects the student body
Responsible for the daily management of student staff to ensure effective and efficient operation of the workforce and ultimately the department
May drive staff and athletes using University or personal vehicles between athletics locations on and off campus or to athletics events. May be responsible for transporting team members to locations off site, such as the Kaiser Permanente Arena or the airport
Ensures safe, inclusive, and professional working conditions conducive for student employment. Implements health and safety policies and, as appropriate, personnel policies
Supports and motivates employees in an atmosphere that cultivates holistic student development of employees
Provides guidance and training opportunities for student employees
Develops and maintains employee records
Manages all aspects of comprehensive membership services program
Develops and contributes positively to community relations and serves a wide diversity of constituents
Establishes and maintains annual financial reporting related to membership, including goal-setting for sustainable growth
Serves as primary point of contact for customer service inquiries from members or other issues that arise during internal and external activities
Proposes and executes membership sales procedures, payment and ID card operations; guest pass sales procedures including waivers and payments
Develops and maintains customer-service oriented processes and equipment necessary for locker rental and equipment checkout programs
Executes daily reconciliation and manages all aspects of online sales, cash, checks, and gifts to the Athletics & Recreation Department according to University standards
Administers all cash handling functions for multiple work stations in accordance with Athletics and Recreation and University BUS-49 policies with the department Business Office
Participates and contributes to departmental and when appropriate, campus committee work
Proposes revised standard operating procedures and guidelines
Develops and administers staff training on relevant policies and procedures, risk management, emergency action plans, and internal communications
Partners with other units to facilitate appropriate training for all staff
Drives a personal or university vehicle to execute programs and game day events
Qualification
Required
Bachelor's degree in related area and / or equivalent experience / training
Advanced knowledge of program activity and best practices
Problem-solving skills
Interpersonal skills sufficient to work with a diverse team and ability to supervise and motivate student staff
Demonstrated fiscal management abilities
Ability to multi-task and work with frequent interruptions
Skill in effective listening
Excellent written communication skills, in the English language
Excellent verbal communication skills, in the English language
Preferred
Master's degree in related area and / or equivalent experience / training
Proficiency in the use of computer applications relevant to job duties, including Microsoft office suite, Google Workspace, Innosoft Fusion, IMLeagues, DoSportsEasy, Whentowork.com, Slack, FreedomPay, Formstack, and/or Adobe Creative Cloud
Benefits
Full benefits
Company
University of California, Santa Cruz
UCSC opened in 1965 with 650 students. Forty-five years later, the campus is home to nearly 15,000 undergraduates and 1,500 graduate
Founded in 1965
1001-5000 employees
H1B Sponsorship
University of California, Santa Cruz has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (48)
2023 (52)
2022 (41)
2021 (46)
2020 (29)
Funding
Current Stage
Late StageTotal Funding
$19.6MKey Investors
U.S. Department of AgricultureNational Endowment for the Humanities (NEH)James S. McDonnell Foundation
2023-06-21Grant· $10M
2023-01-10Grant· $0.15M
2022-02-24Grant· $0.25M
Leadership Team
Benedict Paten
Professor
Marco Rolandi
Jack Baskin Endowed Chair in Engineering
Recent News
News-Medical.Net
2025-11-24
2025-11-08
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